bedouinbro

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So recently I bought a Samsung 870 EVO 250GB SATA SSD, but it turns out that it's a fake one! also, the Samsung Magician software doesn't detect it, which makes it a counterfeit product.
the model number matches, but the serial numbers aren't matching also the benchmark appears to be inaccurate, checked some other websites,

https://www.fonearena.com/blog/331480/samsung-870-evo-ssd-review.html
now I have contacted the shop from where I bought it, so if it's possible to get replacements or money back, which would be advisable? since these products come in a sealed package, what are my chances of getting a genuine product or getting a fake one again? here's the shop I bought it from,
https://computersource.com.bd/pc-components/storage/ssd

in case of getting money back or a different SSD, which sata ssd will you recommend in terms of getting similar performance as I would get if I had bought an original 870 EVO, keeping in mind that the price-to-performance ratio, I really need the performance btw !!
also another shop link, https://www.ryans.com/category/internal-ssd

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bedouinbro

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1. Check the warranty status at Samsung.

2. Magician does indeed appear to see it.

3. Those CrystalDiskMark numbers don't seem out of place.
Sequential write is a bit slow, but not critically bad.
I don't think Samsung can directly replace this !! you get what I mean. bought it from a local shop, and yes Samsung Magician does appear to detect it but there's no drive health information or performance optimization option available. not to mention the serial numbers don't match, that's why I'm asking about alternating options and replaceable options
 

Satan-IR

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Very likely it's a fake . If it's the real thing the serial number should match the one on the box and on the drive.

Also if the SSD is a real Samsung drive Magician should say it is Genuine in the Drive Details tab. This is my old SATA Samsung:

OgVcoh0.png
 

USAFRet

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I don't think Samsung can directly replace this !! you get what I mean. bought it from a local shop, and yes Samsung Magician does appear to detect it but there's no drive health information or performance optimization option available. not to mention the serial numbers don't match, that's why I'm asking about alternating options and replaceable options
I referred to the warranty, just to verify fake or real.

For an alternate drive, Crucial MX500.
 

bedouinbro

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I referred to the warranty, just to verify fake or real.

For an alternate drive, Crucial MX500.
sadly mx500 isn't available in the local shops, if I get money back or if they give a new genuine one ( obviously a better option ! )

then I can buy from these shops
https://www.techlandbd.com/pc-components/solid-state-drive?ff36=192
https://computersource.com.bd/pc-components/storage/ssd?ff50=412
https://www.ucc.com.bd/solid-state-drives?ff11=149

also found a data sheet of SSDs online, and cross-checked with the local shops, these seem to be near performance-wise
https://docs.google.com/spreadsheets/d/1B27_j9NDPU3cNlj2HKcrfpJKHkOf-Oi1DbuuQva2gT4/edit#gid=0

any recommendations ?
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USAFRet

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Performancewise, there is little difference between SATA III SSDs.
At least in the published numbers.

The difference is longevity, and warranty service.

And of course, real vs fake.
 

bedouinbro

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Very likely it's a fake . If it's the real thing the serial number should match the one on the box and on the drive.

Also if the SSD is a real Samsung drive Magician should say it is Genuine in the Drive Details tab. This is my old SATA Samsung:

OgVcoh0.png
so if it's possible to get replacements or money back, which would be advisable? since these products come in a sealed package, what are my chances of getting a genuine product or getting a fake one again? buy from a different brand ?
 
not quite sure if it´s really fake. It coudl be a used SSD as well or packaging was accidentally exchanged.
is it win10/11?
Samsung Magician version?
How much was written on the SSD? You should be able to check the smart status
Which BIOS version is installed on the motherboard?

install the SATA/AHCI driver, chipset and intel management driver as well
eventually updated drivers are out there

Is the BIOS set to SATA -> AHCI mode?
 

Satan-IR

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so if it's possible to get replacements or money back, which would be advisable? since these products come in a sealed package, what are my chances of getting a genuine product or getting a fake one again? buy from a different brand ?
Not sure about that. You'd have to ask the supplier/shop you bought it from.

Also not sure about your chances of getting a fake one again. Ask around and see where people buy from? (people who are sure they have the real products)

As I said it's 'likely' to be fake if Magician doesn't recognize it as genuine. It has to be a very strange accident where the drive (Magician), its label/sticker and the box show 3 different Serial Numbers.

You can also ask Samsung I guess. Email them with serial number/s and photos and see what they say. Maybe there's some bug/glitch in their Magician?!

As far as brands go I'd go with Samsung or Cruicial for longevity as SATAIII SSDs don't really differ that much when it comes to performance. The user won't notice the difference in day to day use. Unless it's one of the real slow low quality drives from almost unknown vendors.

n5YnmjG.jpeg


With any product or brand you can find a lot by comparing labels/stickers with known real ones. Yours misses a space between the words 'Discharge' and '(ESD)'. Also there shouldn't be a dot between 'may' and 'be' if that is in fact a printed dot.

Erros like this I think a brand like Samsung would fix when they proofread their copyrighting material and texts. Some fake product made in a basement somewhere are highly likely to have spelling and grammatial erros on packaging, and they usually do.

Also found this on Samsung website re ensuring if your drive is Genuine or not. Granted your Magician doens't show 'Not Genuine' but it doesn't shot 'Genuine' either.
XrQPnR9.png


If possible I would get money back and try to find a genuine SSD from one of the better known brands.
 

bedouinbro

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Not sure about that. You'd have to ask the supplier/shop you bought it from.

Also not sure about your chances of getting a fake one again. Ask around and see where people buy from? (people who are sure they have the real products)

As I said it's 'likely' to be fake if Magician doesn't recognize it as genuine. It has to be a very strange accident where the drive (Magician), its label/sticker and the box show 3 different Serial Numbers.

You can also ask Samsung I guess. Email them with serial number/s and photos and see what they say. Maybe there's some bug/glitch in their Magician?!

As far as brands go I'd go with Samsung or Cruicial for longevity as SATAIII SSDs don't really differ that much when it comes to performance. The user won't notice the difference in day to day use. Unless it's one of the real slow low quality drives from almost unknown vendors.

n5YnmjG.jpeg


With any product or brand you can find a lot by comparing labels/stickers with known real ones. Yours misses a space between the words 'Discharge' and '(ESD)'. Also there shouldn't be a dot between 'may' and 'be' if that is in fact a printed dot.

Erros like this I think a brand like Samsung would fix when they proofread their copyrighting material and texts. Some fake product made in a basement somewhere are highly likely to have spelling and grammatial erros on packaging, and they usually do.

Also found this on Samsung website re ensuring if your drive is Genuine or not. Granted your Magician doens't show 'Not Genuine' but it doesn't shot 'Genuine' either.
XrQPnR9.png


If possible I would get money back and try to find a genuine SSD from one of the better known brands.
so talked with the shop, and they said money back is possible. also sent an email to Samsung lol ! now my options are very limited due to SSD being available in local shops. As far as I can tell the only option is to verify the Transcend 230S or Seagate 120 ( if it's available ) after buying if they are genuine ! since I'm already stuck with a fake one ! are from the firmware upgrade option and physical check, checked their software options both Transcend SSD scope and Seagate SeaTools, and their software provides almost the same options, am I missing anything ?
 

Satan-IR

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so talked with the shop, and they said money back is possible. also sent an email to Samsung lol ! now my options are very limited due to SSD being available in local shops. As far as I can tell the only option is to verify the Transcend 230S or Seagate 120 ( if it's available ) after buying if they are genuine !
It'd be good if you can get the money back.


are from the firmware upgrade option and physical check, checked their software options both Transcend SSD scope and Seagate SeaTools, and their software provides almost the same options, am I missing anything ?
I'm not sure I follow what you mean. Are you asking if you'd be able to verify the authenticity of those SSD (if you buy any of them ) with the software provided by their manufacturers?
 
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bedouinbro

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It'd be good if you can get the money back.



I'm not sure I follow what you mean. Are you asking if you'd be able to verify the authenticity of those SSD (if you buy any of them ) with the software provided by their manufacturers?
yes ! With the software provided by their manufacturers
 

Satan-IR

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yes ! With the software provided by their manufacturers
Not sure about their software actually but Transcend provides this webstire to check warranty and if drive is genuine here. Seagate has similar website/service here.

Both would require you to have your hands on drive box and check the serial/part number. They can fake those on the box too I guess. When they go to the length to modify and sell fake drives it's not too difficult to copy a few legitimate serial numbers on the boxes I guess.

Another way of verifying whether you're dealing with a real SSD is to test the drive performance. For example, they make fake external SSDs by putting SD Cards on a PCB with some controller inside enclorues . They tamper with the controller to report fake capacity when checked in Windows for example but a cheap SD Card they would use wouldn't even come close to the performance of a hard disk, let alone an SSD. But that can be done after you have actually bought the drive.

Another dead giveaway is the price. If it's too good to be true it's most probably not true!
 
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bedouinbro

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bedouinbro

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Not sure about their software actually but Transcend provides this webstire to check warranty and if drive is genuine here. Seagate has similar website/service here.

Both would require you to have your hands on drive box and check the serial/part number. They can fake those on the box too I guess. When they go to the length to modify and sell fake drives it's not too difficult to copy a few legitimate serial numbers on the boxes I guess.

Another way of verifying whether you're dealing with a real SSD is to test the drive performance. For example, they make fake external SSDs by putting SD Cards on a PCB with some controller inside enclorues . They tamper with the controller to report fake capacity when checked in Windows for example but a cheap SD Card they would use wouldn't even come close to the performance of a hard disk, let alone an SSD. But that can be done after you have actually bought the drive.

Another dead giveaway is the price. If it's too good to be true it's most probably not true!
got a reply from Samsung! they said they don't recognize the drive as original. So when buying the new one I will do the checks, serial number, firmware upgrade option, and crystal disk mark/info, to check if it is brand new and original, I will post results after buying
 

bedouinbro

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Transferring to and from what?

Performance is dictated by the slowest device in the chain.
If you are copying to or from an HDD, what you see is just about right.
using two drives, one SSD and another HDD
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it's a used HDD btw
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Here is the transfer rate from the HDD E drive to the SSD D drive, the transfer rate is around 100MB
Screenshot-53.png

Here is the SSD drive transfer rate, from C drive to D drive, speed dips to around 200MB for the same single 4GB file
Screenshot-54.png

also here are some other benchmarks from different tests
Samsung-SSD-870-EVO-250-GB-250-GB-1-GB-20240316-1919.png

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what are your thoughts?
 

USAFRet

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using two drives, one SSD and another HDD
There, the performance is dictated by the HDD.

Consider a fire hose (SSD) and garden hose (HDD)
No matter how much flow you can push from the fire hose, the garden hose can only take so much.
And the other direction as well.

What you're seeing is absolutely normal and to be expected.
Nothing is wrong, nothing needs to be "fixed".
 

bedouinbro

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Are D and E two partitions on the same physical drive, or two different physical drives?

Please show us a screencap of your Disk Management window.

C and D are SSD, and E drive is HDD, here's the disk management page. so what bugging me is that it's certainly not a genuine SSD and I doubt it has the Dram cache 870 EVO has. As a photographer I handle a lot of files in Lightroom, along with a lot of music files, also reading stuff and in the background, a lot of things keeps running that chugs the disk usage. so I don't think I'm getting the performance that I paid for ! not to mention this is a very old ( 10 years ! ) system, and can't really upgrade, so I need as much performance boost as possible!
Screenshot-56.png


here are some other benchmarks I tested on this 870 evo 250GB
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also, how do you even tell if this SSD has dram other than taking it apart ?
throwing a PCMark 10 bench mark along the way ! https://www.3dmark.com/pcm10/108918336
 

USAFRet

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Copying between the C and D partitions....both on the same SSD, will be "faster" than to and from the HDD.
But still not the full 450-550 MB/s you might see if you were copying between 2 physical drives.
Your C and D being on the same drive...that physical drive is trying to do both things at once, read and write.

What you see is absolutely normal for operations like this, with a SATA SSD and HDD.

Your drive being a fake is a whole other issue.
But if I were able to give you one of my known genuine Samsung SATA SSDs, you'd see exactly the same numbers.
 
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