Hi everyone! My name is Andrew and I am quite in a bit of trouble.
I bought my PC parts 3 years ago and i assembled it. Config is the following:
MB: Asus x570-p Prime
RAM: G.Skill Trident Z Neo 2x16 GB
GPU: AMD RX 5700 8GB
CPU: AMD Ryzen 9 3900X
PSU: EVGA 850 GQ (i have warranty for 10-15 days then it expires)
I have 5 fan cooler and 1 SSD for windows and another for every other application. In the past 3 days my PC started to act strangely.
Symptoms:
Thank you for your time and Help!
I bought my PC parts 3 years ago and i assembled it. Config is the following:
MB: Asus x570-p Prime
RAM: G.Skill Trident Z Neo 2x16 GB
GPU: AMD RX 5700 8GB
CPU: AMD Ryzen 9 3900X
PSU: EVGA 850 GQ (i have warranty for 10-15 days then it expires)
I have 5 fan cooler and 1 SSD for windows and another for every other application. In the past 3 days my PC started to act strangely.
Symptoms:
- PC randomly shuts down then powers itself on after 3-4 seconds (41 code).
- When I initiate restart sometimes it shuts down instantly then after 3-4 seconds powers itself back on.
- When i initiate shutdown, its shuts down just fine, but after 3-4 seconds it powers itself back on.
- Shutdowns always happen during using browser, or doing nothing on the PC. Never happened while gaming or using heavy applications.
- Mouse started behaving strange. Sometimes i can't click on any window, drag it...etc. I can see the cursor, it moves fine, but hover actions not even presented on the GUI. Usually when i hover on an icon it will show somekind of an outline, however it is not happening at all. After X time (sometimes seconds, sometimes minutes) it works just fine then it starts again after Y amount of time. What is more confusing that keyboard interactions work completely fine. So i can change windows, interact with everything with the keyboard. Currently i used my keyboard to register and get to this forum. Mouse not working currently...
- CHKDSK
- Driver updates
- Memory reseat, memory test
- 1 Hour Stress test on CPU, GPU, Memory - No overheating, no error, nothing.
- CMOS reset
- BIOS update / reset
- OS update
- OS repair
- OS reinstal
- Checked all the cables to make sure they are correctly plugged in
- PC was clean, but i used compressed air to make sure it is not caused by some kind of debree.
- Unplugged all LED, and Chassi fan to make sure it is not the power consuption (Maybe PSU?)
- Tried to use the PC with only 1 RAM - same thing, then i swapped with the other one. I can cancel out RAM.
- Crystal disk shows that the Windows SSD is on 73% health, but i don't see any slowdown or something.
- Checked the Power splitter or what it called swapped it.
- Unplugged Front panel RESET SW
- Tried to use 2 different mouses.
- Remove all components and assemble it on the table to make sure it is not caused by my PC case, maybe shorting motherboard
- I have a donor PSU to rule that issue out
- I have a spare SSD to install windows on it, to check it out the errors not caused by the SSD (however in my opinion Unlikely) Edit: same problem not ssd
Thank you for your time and Help!
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