• Happy holidays, folks! Thanks to each and every one of you for being part of the Tom's Hardware community!

Question Windows Unable to Update

Aug 13, 2022
5
0
10
Following a clean reinstall of windows on my machine, windows installed my system reserved partition on Disk 0 which is one of my HDD drives while the OS was installed on disk 3 (C) on my SSD. This rendered my drive and made it unusable. In order to format and make the drive usable, I moved the system reserved to my C drive and used the media creation tool to get windows to boot from the new system reserved and deleted the old copy of the system reserved.

The system boots just fine, but is unable to install the new update for 21H2. It will install in the OS, but when I restart for the machine to install the update it will get to 30% complete restart finish the update to 90% and then cancel and unload all of the data. I then proceeded to try and update through the creation tool in the OS and windows says "Sorry, we're having trouble determining if your PC can run Windows 10". I increased the size of the system reserved to 2 gigabytes to make sure it had enough space, and I definitely met the requirements (I have a 3080 TI, i7 12th gen, 32 gigs of 40000 MHz ram, and terabytes of storage). All of the drive partitions are also registered as active, and the machine can still boot and perform al;l of its functions. I ran all hardware tests (using OCCT) and everything is on the up and up. All drivers and bios are up to date- I did this following a reinstall of the OS. Furthermore, I do have all the network adapters enabled.

At this stage, I have no idea what to do baring another complete reinstall of the OS- which I would like to leave as the last resort. Has anyone ever encountered this issue; or does anyone have any ideas on how to resolve it?

The error code I receive is 0x800f0922
 
First, it won't let me post an image or paste a drive link. It's been a long while since I've used this site, and the only online source tells me to use an image uploading company that I have to pay for.

And second- I am aware but I had to go through the process with a "specialist" from the company that built the PC for legal and liability reasons (whom I am now having to deal with legally), until then the machine is mine and I need to fix it- hopefully without having to start from scratch
 
First, it won't let me post an image or paste a drive link. It's been a long while since I've used this site, and the only online source tells me to use an image uploading company that I have to pay for.

And second- I am aware but I had to go through the process with a "specialist" from the company that built the PC for legal and liability reasons (whom I am now having to deal with legally), until then the machine is mine and I need to fix it- hopefully without having to start from scratch

Try postimages.org or imgur.com
 
First, it won't let me post an image or paste a drive link. It's been a long while since I've used this site, and the only online source tells me to use an image uploading company that I have to pay for.

And second- I am aware but I had to go through the process with a "specialist" from the company that built the PC for legal and liability reasons (whom I am now having to deal with legally), until then the machine is mine and I need to fix it- hopefully without having to start from scratch
Upload your screencap to imgur.com, post the link here.
You do not have to create an account there...anonymous works.

Completely unknown as to what you mean by this "specialist".
Either they do this install...and they screwed it up. Make them redo it properly.
Or you do it.
 
I was able to load the image. I did fix it; that's why it got moved to the right drive. What I meant by"specialist" is that it was one of their IT techs that screwed it up, and I am trying to avoid a clean reinstall as it will take hours to fix everything, so I'm searching if there is another solution first before I have to nuke the machine again and reinstall the OS.


cap.png