Windows Update Problem

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

My stepfather did a "recovery only" option on his Pavilion. When he clicked
on Windows Update, it asked to install the new software. He did that but
something happened that it froze his PC. He restarted his computer and tried
the WU again. However, after it launches, nothing comes up at all ... It
just "dead stops". His PC cannot even turn AU on automatically or even
manually. Tried installing BITS 2.0 (what the new WU uses) but same thing
happened. Just nothing happens after he launches WU. It starts loading the
page but completely stops with "done" written at the bottom of the page
progress bar. The express/custom links do not show up at all. Any
suggestions would be appreciated. I did follow the troubleshooting steps WU
asked such as checking the registry and all to see if AU has "started"
written in the tables. It does. It is frustrating. Any ideas??? All the
other microsoft sites work. Just not WU. I think there is a "jam" in some
file WU uses.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

This solved my problem:

From the cmd line run:

REGSVR32 C:\WINDOWS\system32\wuapi.dll
REGSVR32 C:\WINDOWS\system32\wuaueng.dll
REGSVR32 C:\WINDOWS\system32\atl.dll
REGSVR32 C:\WINDOWS\system32\wucltui.dll
REGSVR32 C:\WINDOWS\system32\wups.dll

Doug

Thanks to TCP 1 @ BroadbandReports.com
>-----Original Message-----
>My stepfather did a "recovery only" option on his
Pavilion. When he clicked
>on Windows Update, it asked to install the new software.
He did that but
>something happened that it froze his PC. He restarted
his computer and tried
>the WU again. However, after it launches, nothing comes
up at all ... It
>just "dead stops". His PC cannot even turn AU on
automatically or even
>manually. Tried installing BITS 2.0 (what the new WU
uses) but same thing
>happened. Just nothing happens after he launches WU. It
starts loading the
>page but completely stops with "done" written at the
bottom of the page
>progress bar. The express/custom links do not show up at
all. Any
>suggestions would be appreciated. I did follow the
troubleshooting steps WU
>asked such as checking the registry and all to see if AU
has "started"
>written in the tables. It does. It is frustrating. Any
ideas??? All the
>other microsoft sites work. Just not WU. I think there
is a "jam" in some
>file WU uses.
>
>
>.
>