Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
So, the OP's normal.dot was already screwed, and deleting it is the only way
to remedy what problem the OP had.
"MGGP" <anonymous@discussions.microsoft.com> wrote in message
news:3f3f01c52361$34b5b290$a501280a@phx.gbl...
>
> On my computer, I would have deleted the normal.dot file.
>
> But on someone else's computer, I play it safe - never
> erase something on someone else's computer if you don't
> have to - renaming it accomplishes the same goal and gives
> you a path to get back to where you were if you need to.
> You can always erase it later. If you erase it first and
> then discover that you need it, you're screwed.
>
> That's not the kind of screwing I like. ;-)
>
>
>
>>-----Original Message-----
>>You can (and could have) delete(d) that .dot file. as it
> gets replaced
>>anyway (in your profile folder) when you open Word again.
>>
>>"Puerto Plata" <PuertoPlata@discussions.microsoft.com>
> wrote in message
>>news:4B63B3E9-8EC1-4E71-BEF8-33A107917E8A@microsoft.com...
>>>I found a word Document file named (Normal) I renamed
> it (Normal.tod) and
>>> the problem was resolved. Thanks
>>>
>>> "MGGP" wrote:
>>>
>>>>
>>>> Try this:
>>>> Close MS Word then go to C:\Documents and
>>>> Settings\yourusername\Application
> Data\Microsoft\Templates
>>>> and find the file Normal.dot
>>>>
>>>> Rename it to Normal.tod (If you have to get it back you
>>>> can just rename it back. You won't need it).
>>>>
>>>> This is the template file that Word uses when it opens
> a
>>>> new document. Word will re-create the file (the
> default
>>>> file = blank) on-the-fly the next time you open Word
>>>>
>>>> Good Luck !
>>>>
>>>> >-----Original Message-----
>>>> >When I open a blank Word document it opens with
>>>> information on it that I had
>>>> >pasted on it days before. It has the info that I
> pasted
>>>> on it to save to my
>>>> >Documents. Now I can't get a clean , clear Word Page.
>>>> Help
>>>> >.
>>>> >
>>>>
>>
>>
>>.
>>