Worrying temps on inspiron 1525

[tarshm]

Hi ill try to sum up the events that have occured with my dell laptop inspiron 1525

Specs:
>intel(R) Core(TM)2 Duo CPU T5450 @ 1.66GHz
>windows vista 32 bit OS
>3GB ram
>160GB HDD

issues
>december 2009, playing games such as warcraft III and armadillo run aswell as watching movies on small resolution causes computer to turn off.

>recently, while having system on "power saver" i can run MS world, excel and have firefox up with multiple tabs and the system seems stable.

>recently, it appears that if i start an AVG virus scan the computer shuts off midway through.

i have installed speedfan 4.40 to moniter the temps they are as follows
>idle core0 48C core1 48C
>MS word/excel firefox core0 57C core1 58C
>avg scan (first 5min core0 63 and rising core1 64 and rising

does this look like its overheating to you, id really appreciate some feed back on solutions

thank you very much

 

[Zinosys]

This looks fine. I've had my laptop (*gasp*), a plastic macbook, have it's CPU go up to 93C. Laptop processors were meant to take heat to an extent.

See if you can detect the temperature of your graphics core with HWMonitor.

Run a game or something in a window and see if any temperatures in HWMonitor go above 70C.

http://www.cpuid.com/hwmonitor.php

Cheers.

 

[tarshm]

ill give it a go, the laptop only runs of the intel(R) graphics media accelerator, so its not like i do any high end gaming of it.

If your implying that it may be a graphics hardware issue, how could this be linked to AVG shutting the system down? yes i have redownloaded it and reinstalled it.

ill get back to you with the grahics core temps

thanks for the help

 

[Zinosys]

Hehe, that's what I thought in the middle of writing my post.

I mean to say, that if any temperatures are bothersome to you in HWMonitor, then we can draw an appropriate conclusion.

This could also be a power issue. Hopefully not, but it's definitely possible.

Cheers.

 

[tarshm]

ok i just tested warcraft III, in a few different battles.. this is what CPUID HW moniter gave.. im not too sure which one is the intergrated graphics. take a look.... i played for about 10min

CPUID HWMonitor Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

HWMonitor version 1.1.5.0

Monitoring
-------------------------------------------------------------------------

Mainboard Model 0WP007 (0x0000016E - 0x005AE6E0)

LPCIO
-------------------------------------------------------------------------

LPCIO Vendor NS
LPCIO Vendor ID 0xFF02
LPCIO Chip ID 0xFC
LPCIO Revision ID 0x66
Config Mode I/O address 0x4E
Config Mode LDN 0x9
Config Mode registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 00 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00
10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
20 FC 11 00 00 00 00 00 66 00 1C 00 00 00 00 00 00
30 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
70 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

Hardware Monitors
-------------------------------------------------------------------------

Hardware monitor ACPI
Temperature 0 71°C (159°F) [0xD72] (THM_)

Hardware monitor Intel Mobile Core 2 Duo T5500
Temperature 0 69°C (156°F) [0x10] (Core #0)
Temperature 1 70°C (157°F) [0xF] (Core #1)

Hardware monitor ST916082 1AS
Temperature 0 41°C (105°F) [0x29] (Assembly)
Temperature 2 41°C (105°F) [0x29] (Air Flow)

Hardware monitor Battery 1
Voltage 0 12.28 Volts [0x2FF7] (Current Voltage)
Capacity 0 57720 mWh [0xE178] (Designed Capacity)
Capacity 1 42924 mWh [0xA7AC] (Full Charge Capacity)
Capacity 2 57720 mWh [0xE178] (Current Capacity)
Level 0 26 pc [0x4A] (Wear Level)
Level 1 134 pc [0x86] (Charge Level)


Processors
-------------------------------------------------------------------------

Number of processors 1
Number of threads 2

APICs
-------------------------------------------------------------------------

Processor 0
-- Core 0
-- Thread 0 0
-- Core 1
-- Thread 0 1

Processors Information
-------------------------------------------------------------------------

Processor 1 ID = 0
Number of cores 2 (max 2)
Number of threads 2 (max 2)
Name Intel Mobile Core 2 Duo T5500
Codename Merom
Specification Intel(R) Core(TM)2 Duo CPU T5450 @ 1.66GHz
Package (platform ID) Socket P (478) (0x7)
CPUID 6.F.D
Extended CPUID 6.F
Core Stepping M0
Technology 65 nm
Core Speed 997.6 MHz
Multiplier x FSB 6.0 x 166.3 MHz
Rated Bus speed 665.0 MHz
Stock frequency 1666 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, EM64T
L1 Data cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L2 cache 2048 KBytes, 8-way set associative, 64-byte line size
FID/VID Control yes
FID range 6.0x - 10.0x
Max VID 1.250 V



Thread dumps
-------------------------------------------------------------------------

CPU Thread 0
APIC ID 0
Topology Processor ID 0, Core ID 0, Thread ID 0
Type 01008001h
Max CPUID level 0000000Ah
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 1 thread(s)
Cache descriptor Level 1, I, 32 KB, 1 thread(s)
Cache descriptor Level 2, U, 2 MB, 2 thread(s)

CPUID
0x00000000 0x0000000A 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000006FD 0x00020800 0x0000E39D 0xBFEBFBFF
0x00000002 0x05B0B101 0x005657F0 0x00000000 0x2CB4307D
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x04000121 0x01C0003F 0x0000003F 0x00000001
0x00000004 0x04000122 0x01C0003F 0x0000003F 0x00000001
0x00000004 0x04004143 0x01C0003F 0x00000FFF 0x00000001
0x00000005 0x00000040 0x00000040 0x00000003 0x00022220
0x00000006 0x00000001 0x00000002 0x00000001 0x00000000
0x00000007 0x00000000 0x00000000 0x00000000 0x00000000
0x00000008 0x00000400 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07280202 0x00000000 0x00000000 0x00000503
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x20100000
0x80000002 0x65746E49 0x2952286C 0x726F4320 0x4D542865
0x80000003 0x44203229 0x43206F75 0x20205550 0x54202020
0x80000004 0x30353435 0x20402020 0x36362E31 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x08006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000000
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00900
MSR 0x00000017 0x001C0000 0x9A708A2B
MSR 0x000000CD 0x00000000 0x000009B3
MSR 0x0000003F 0x00000000 0x00000000
MSR 0x000000CE 0x00130A2B 0x3B3B0613
MSR 0x000001A0 0x00000043 0x64952489
MSR 0x000000EE 0x00000000 0xC2B90400
MSR 0x0000011E 0x00000000 0x74702107
MSR 0x0000019C 0x00000000 0x881003C0
MSR 0x00000198 0x06130A2B 0x06000613
MSR 0x00000199 0x00000000 0x00000613

CPU Thread 1
APIC ID 1
Topology Processor ID 0, Core ID 1, Thread ID 0
Type 01008001h
Max CPUID level 0000000Ah
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 1 thread(s)
Cache descriptor Level 1, I, 32 KB, 1 thread(s)
Cache descriptor Level 2, U, 2 MB, 2 thread(s)

CPUID
0x00000000 0x0000000A 0x756E6547 0x6C65746E 0x49656E69
0x00000001 0x000006FD 0x01020800 0x0000E39D 0xBFEBFBFF
0x00000002 0x05B0B101 0x005657F0 0x00000000 0x2CB4307D
0x00000003 0x00000000 0x00000000 0x00000000 0x00000000
0x00000004 0x04000121 0x01C0003F 0x0000003F 0x00000001
0x00000004 0x04000122 0x01C0003F 0x0000003F 0x00000001
0x00000004 0x04004143 0x01C0003F 0x00000FFF 0x00000001
0x00000005 0x00000040 0x00000040 0x00000003 0x00022220
0x00000006 0x00000001 0x00000002 0x00000001 0x00000000
0x00000007 0x00000000 0x00000000 0x00000000 0x00000000
0x00000008 0x00000400 0x00000000 0x00000000 0x00000000
0x00000009 0x00000000 0x00000000 0x00000000 0x00000000
0x0000000A 0x07280202 0x00000000 0x00000000 0x00000503
0x80000000 0x80000008 0x00000000 0x00000000 0x00000000
0x80000001 0x00000000 0x00000000 0x00000001 0x20100000
0x80000002 0x65746E49 0x2952286C 0x726F4320 0x4D542865
0x80000003 0x44203229 0x43206F75 0x20205550 0x54202020
0x80000004 0x30353435 0x20402020 0x36362E31 0x007A4847
0x80000005 0x00000000 0x00000000 0x00000000 0x00000000
0x80000006 0x00000000 0x00000000 0x08006040 0x00000000
0x80000007 0x00000000 0x00000000 0x00000000 0x00000000
0x80000008 0x00003024 0x00000000 0x00000000 0x00000000

MSR 0x0000001B 0x00000000 0xFEE00800
MSR 0x00000017 0x001C0000 0x9A708A2B
MSR 0x000000CD 0x00000000 0x000009B3
MSR 0x0000003F 0x00000000 0x00000000
MSR 0x000000CE 0x00130A2B 0x3B3B0613
MSR 0x000001A0 0x00000043 0x64952489
MSR 0x000000EE 0x00000000 0xC2B90400
MSR 0x0000011E 0x00000000 0x74702107
MSR 0x0000019C 0x00000000 0x880F03C0
MSR 0x00000198 0x06130A2B 0x06000613
MSR 0x00000199 0x00000000 0x00000613




Graphic APIs
-------------------------------------------------------------------------


Display Adapters
-------------------------------------------------------------------------

Display adapter 0
Display name \\.\DISPLAY1
Name Mobile Intel(R) 965 Express Chipset Family
PCI device bus 0 (0x0), device 2 (0x2), function 0 (0x0)
Vendor ID 0x8086 (0x1028)
Model ID 0x2A02 (0x022F)


<<<theres a whole bunch of small groupings of capital leters and numbers>>> not sure if it is helpful

 

[Zinosys]

Mmmm, looks fine from here. Can you show a screenshot of HWMonitor? I have to admit I'm not used to this format.

TPUCapture is a good screenie program if you don't have the Snipping Tool.

(Sorry, I referenced TPU in THF. Sue me. )

 

[tarshm]

here is a print screen of it

http://i820.photobucket.com/albums/zz129/jstoc17/CPUIDreadingsonmassivew3battle.jpg

hope that helps

 

[Zinosys]

Helps a lot, thanks! (and fast on your part too!)

Hmm. We're not getting the temperature of the GPU, but your temps look fine!

When you load your computer, do your fans turn on? Do you hear a fan turn on and feel the air either going in or out at the vent?

So far, it doesn't look like the problem is overheating.

Did you make any recent hardware or software change to your computer?

Did this problem happen all of a sudden (random shutdowns) or gradually?

I know some of the questions sound silly, but they're in the best interest of solving the problem!

Thanks!

 

[tarshm]

> yes i can hear my laptop fans turning on, although the air coming out of the back vent (only vent) is quite weak.

> no hardware changes have been made since purchase

> software however there was an instance when windows decided to revert back to older settings and then move forwad once again. (im currently on windows vista 32 bit service pack 1). other than this i havent made any huge software changes

>it did happen all of the sudden back in december of 2009 i was in the middle of watching a quicktime movie (from the HDD) and it shutdown all of the sudden, same thing happened when i tried to play armadillo run (physics game). the system would keep shutting down then when i was playing warcraft, and when i rebooted it sometimes wouldnt get past the loading screen (before i log into user).

i didnt use it from decemeber to about february and now it seems to handle my university workload but i havnt been game to start trying to induce the sistuation.

i think something that is of interest is that all of this was happening when the battery plan was on "high performance" but now that i have it on "power saver" the only time its happened is when AVG was running.


once again thanks for the help

 

[Zinosys]

Hmmm... If possible, see if you can flash your BIOS. But take precautions. A bad BIOS flash will brick your motherboard.

What's interesting is that the issues (playing a QT vid) and playing the physics game (unless it's flash) have to do with the GPU. The performance/battery saver settings could possibly throttle the GPU, but that still doesn't fully explain the problem.

I say, flash the bios, and cross your fingers. Try to close any unnecessary applications and make sure you have power.

Cheers, and good luck!

 

[tarshm]

i thank you very much for your help, ill look into flashing the bios.

But otherwise you have been most generous with your knowledge and time.

cheers

 

[Zinosys]

Sure, not a problem!

Good luck with flashing the BIOS.

Cheers.

 

[FALC0N]

This looks fine. I've had my laptop (*gasp*), a plastic macbook, have it's CPU go up to 93C. Laptop processors were meant to take heat to an extent.

Cheers.

I disagree on two fronts. 93c his horrifically high, even if it continues to function. I'm speaking here of your macbook.

As for your unit, tarshm, I have worked on laptops that were set by default to auto-shutdown if the cpu temps hit somewhere in the 75c range. This may be what is happening to yours.

Dust can accumulate in the unit and interfere with airflow more easily than desktops. I would disassemble the unit and clean out dust buildup with a can of compressed air.

Auto-shutdown under load on a laptop screams "overheating problem".

 

[tarshm]

thanks for the ideas falcon, i had a thought in the back of my mind that they would shut down to avoid damage to the CPU and nearby components. Just a few questions that may seem noobish:

>are laptops easy to disasemble and reasemble, or do i stand to damage or mis connect something, if you know of a good site with phots or instructions thatd be very very helpful

>im assuming i can get a can of compressed air from any hardware store (im australian)

once again i really appreciate your advice on helping me solve this issue

 

[Zinosys]

TJ Max for my CPU (T7400) is 100C. I've had my macbook since 2006, and it's been running fine ever since.

Good call with the airflow though. That may be the problem.

Cheers.

 

[FALC0N]

thanks for the ideas falcon, i had a thought in the back of my mind that they would shut down to avoid damage to the CPU and nearby components. Just a few questions that may seem noobish:

>are laptops easy to disasemble and reasemble, or do i stand to damage or mis connect something, if you know of a good site with phots or instructions thatd be very very helpful

>im assuming i can get a can of compressed air from any hardware store (im australian)

once again i really appreciate your advice on helping me solve this issue

How easy they are depends a little on the model and your technical skill. But I think you can handle it even if your not technical. Just give yourself some time and a safe, roomy workspace.

Unfortunately, I do not know any sites off hand with internal laptop pictures. I will post some if I find any. But the one thing they have in common is they are pretty packed in. But remember, all you need to do is clear out dust buildup.

Cans of compressed air are a common computer cleaning tool. Any business that sell computers and computer components should carry it. At least here in the U.S. they do.

 

[Zinosys]

This should help you out:

http://support.dell.com/support/edocs/systems/ins1525/en/SM/index.htm

 

[FALC0N]

TJ Max for my CPU (T7400) is 100C. I've had my macbook since 2006, and it's been running fine ever since.

Good call with the airflow though. That may be the problem.

Cheers.

Even if the chip can take it, more heat is not a good thing. At least its working for you. I have no experience with macbooks. But a lot of PC laptops will not go that high without shutting down.

 

[FALC0N]

Good call on the HP link. The OEM is usually a good source of servicing info.

 

[FALC0N]

I mean Dell, not HP. It wont let me edit.

 

[mrossco]

Not to complicate matters, but you may want to add two more things to your list of things to check:

Battery. An older battery can start to heat-up before it's about to go, and a laptop is small enough that the overheating battery could be affecting the processor. Especially under load, feel the battery compartment to see if the battery is too hot to touch. You may also notice some swelling (the plastic housing is bulging).

Memory. The apps you're talking about are also memory intensive. I've had a similar issue in the past with a desktop where it turned out to be bad memory. Try running MemTest on your laptop to check for issues, especially right after one of your auto-shutdowns.

 

[Zinosys]

Even if the chip can take it, more heat is not a good thing. At least its working for you. I have no experience with macbooks. But a lot of PC laptops will not go that high without shutting down.

Mmm. The opposite can be said for me, . I have a lot of experience with mac laptops, but not really PC laptops. The plastic macbooks were notorious for heating problems, but strangely enough, there were very few occurrences of the systems actually dying from overheating. I take precautions to have the temps a little lower, nowadays. Doesn't Speedstep/Thermal Monitor throttle the CPU when it gets hot? Shutting down at 75C sounds a little silly...

Thanks. I work with some dells and figured that would be a good place to start.

Sometimes if I try the in-thread-view-edit, waiting a few seconds before posting seems to do the trick, but idk...

Cheers.

 

[Zinosys]

Not to complicate matters, but you may want to add two more things to your list of things to check:

Battery. An older battery can start to heat-up before it's about to go, and a laptop is small enough that the overheating battery could be affecting the processor. Especially under load, feel the battery compartment to see if the battery is too hot to touch. You may also notice some swelling (the plastic housing is bulging).

Memory. The apps you're talking about are also memory intensive. I've had a similar issue in the past with a desktop where it turned out to be bad memory. Try running MemTest on your laptop to check for issues, especially right after one of your auto-shutdowns.

Good call with the battery. That's definitely true. If you get a memory error, you usually see a blue screen. Dell tends to use Hynix memory, and I've had that stuff go bad on me day in and day out. (in Dells, to be ironic.).

Running memtest wouldn't be a bad idea, but first see if you can clean out your computer. If that doesn't work, I'd recommend running Memtest. And if that doesn't work, flash your BIOS with the latest version. And if that doesn't work, [strike]use more gun[/strike] then check back and we'll see what we can do.

Honestly, I'm convinced it lies somewhere within the problems we mentioned, but the only way to tell is to troubleshoot.

Cheers.

 

[ouimetnick]

My latitude D620 has a core duo T2300E. I ran an app called Core damage, and stressed the system. It reached 187F when I prevented the fan from spinning. It didn't shut down. Sometimes the temp spikes to 160F when turning on the computer, but then it falls back to 70-130F. I know the CPu can go over 200F, so 180F shouldn't kill anything. I don't think the issue is overheating. But you could clean the heatsink out, and re-apply thermal paste (i used arctic silver on my latitude d620), and update the BIOS, and chipset/CPU drivers from support.dell.com, and see if it works anybetter.

 

[tarshm]

Thanks so much for the replies, just a few things

>Zinosys - thanks for the link, ill look at pulling it apart on the weekend, when i grab a can of air.

>mrossco - i appreciate your feedback, however the battery is not at fault as when i take it out and run of the wall power the system still faults.

- if i find that the system is not at fault due to dust and cooling issues i will endevour to test the memory seems a few people said it could be the issue - as Zinosys said

once again you advice is appreciated to the uppermost extent.