Question XPG Gammix S50 Lite NVMe SSD Not Detected After Firmware Update and Blue Screen Error

Dec 16, 2024
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Hello

I recently updated the firmware of my XPG Gammix S50 Lite NVMe SSD using the official ADATA tool. During the update process, I encountered a blue screen error (BSOD), and I had to manually turn off the computer. After restarting, the SSD is no longer detected in the BIOS or Windows.

I have only one M.2 slot on my motherboard, so I cannot test the SSD in another slot. Here’s what I have tried so far:

• Resetting the BIOS to default settings.
• Rebooting the system multiple times, but the SSD still isn’t detected.
• The SSD is not showing up on another PC as well.
The SSD was working fine before the firmware update, and now I suspect that the firmware update might have corrupted the SSD.

Here are my system specs:
• Motherboard: Gigabyte B660m

• Processor: Intel Core i5-12400F
• SSD: XPG Gammix S50 Lite 1TB NVMe (only one M.2 slot available)
• GPU: RTX 3070 Ti
• RAM: 32GB DDR4
Is there any way to recover the SSD or reflash the firmware, or could this be a hardware failure? Any advice or troubleshooting steps would be greatly appreciated. Thank you!”
 
try a bios boot recovery, u can normally get them from online,
sounds like ur installation failed at a important point, could also try reformatting disk in dos, old ide hard drives sometimes didnt show up like that after failed bois updates,
but thats a old issue and those drives are more outta date than betamax and the was 20 years earlyer
 
Thank you for the suggestion!
I will look into performing a BIOS boot recovery—do you know if Gigabyte provides an official recovery tool or guide for that?

As for reformatting the disk in DOS, I haven’t tried that yet since the SSD doesn’t appear in the BIOS at all. I assume that without detection, accessing it through DOS might not be possible. Do you think there’s still a way to force a low-level format on the NVMe?

I’m open to trying any steps you think might recover the drive. Thanks again for your help
 
Thank you for the suggestion!
I will look into performing a BIOS boot recovery—do you know if Gigabyte provides an official recovery tool or guide for that?

As for reformatting the disk in DOS, I haven’t tried that yet since the SSD doesn’t appear in the BIOS at all. I assume that without detection, accessing it through DOS might not be possible. Do you think there’s still a way to force a low-level format on the NVMe?

I’m open to trying any steps you think might recover the drive. Thanks again for your help
u can reformat a disk in dos by running the cmd at boot and u can normaly detected a volume even if not labeled just delete the volume then reformat, (really you should be able to do that dos has been updated like 100 billion times ssd do work different but it might just work on a older bit rate) there is a list of commands ect for this, it is prob a bios recovery needed, if you go to the gigabyte website make sure you dont get the wrong bias boot recovery, u will need a usb stick ofc,

if you carnt reformat ur disk if the bios recovery image doesnt work then use a tool your manufacturer my make one most of the big names do,
also dont forget you can reset the boards bias by removeing the battery on board, dissconnecting power for 30-60 sec normal 5sec,it not impossable this could reset it but i dont it normal its corrupted files, and this also removes all your passwords to0 if you have forgot them.
 
Thanks for your advice

I tried all the steps you recommended, including using Diskpart and commands like list disk, but unfortunately, the SSD still isn’t showing up. I even tried deleting the volume and reformatting, but nothing worked—it seems like the disk isn’t being detected at all, even in BIOS or by any bootable tools.

I appreciate your help and will keep you updated if anything changes!
 
wot does it do when you load up how far does it get? black screen or do you get logo?

Accessing the BIOS in Windows 10 can be done through the Settings Menu and Recovery tab. On the Recovery screen, click on Advanced Startup and Restart Now. If your BIOS is corrupted a reset will often fix the problems. This can be done on one of three ways:

1. Boot into the BIOS and reset it to factory settings by locating the option to Load Setup Defaults.

2. Unplug the computer and open the side panel to access the motherboard. Locate the CMOS battery and remove it from the motherboard. It is a CR2032 battery and is the size of a small coin. Replace the battery with a new one.

3. On older motherboards try resetting the jumper. Locate the jumper cable labelled CMOS and remove it replacing it with one set of pins over. Press and hold the power button, before replace the jumper back to it’s original position.

Updating the BIOS will often fix problems. Firstly identify the version by interrogating System Information from the Start menu. Download the updated BIOS from the computer manufacturers website and create a bootable flash drive. There will be clear instructions to update your BIOS and each manufacturer is slightly different.

If the BIOS chip is slotted rather than soldered, replacing this is also an option. Ensure the replacement is identical. If it’s soldered, replacing the motherboard is the only option.
 
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Hold down power and reset on your case for 5-10 seconds and release and the system should boot on the backup bios chip

your borad should have a magic backup bios according to your manufacturer, you should be able to load it with that method, i have never done this before thow