Compaq Presario R3000 power cord issue

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I, too, just completed my power jack repair on my Compaq R3240US, thanks completely to the helpful posts here. Since I, too, had never soldered anything in my life, I was somewhat at a loss as to what to do, even after reading this. I tried heating up the pins and then putting the solder down as per the instructions, but no matter what I did, they didn't get hot enough to melt the solder. Finally, I ended up melting the solder directly against the iron and letting a little plop drip down on to each pin, which I'm sure was the wrong way to do it -- but it ended up doing the trick anyway.

As for remelting an exiting connection, there was almost no solder on my pins at all, so there was nothing to remelt. I melted and scraped away an incredibly thin film that might've been solder, but there was so little of it that it was really impossible to tell. Seems Compaq's workmanship was less than stellar on this machine.

In case anyone else approaches this from the same inexperienced perspective that I did, I was able to get everything I needed at Radio Shack. I got a soldering kit (with solder, iron, and stand), screwdriver set and anti-static wrist strap, all for under $20 total. I looked online and was even able to check to see if each item was in stock. That was helpful, since I needed the equipment immediately.

I printed out chapter five of the Compaq disassembly manual, as well as this image from rschultz's links. I wrote on that picture to keep track of which size screws went back into which holes. There are two screw sizes for almost all parts, although one or two interior screws were unique! I also printed message #60 in this thread, a post by achi2k, which helped me remember what order to do all of this stuff in. Although that post calls for removal of the heat sink itself, that step wasn't necessary for me. Also, the "combo" drive mentioned in the manual assumes that you have a floppy drive along with your DVD/CD drive. As was rschultz's case, I do not, so there was no ribbon cable to disconnect.

Total time spent was about four hours, and the experience wasn't too stressful. The hardest part was getting some of the screws to turn. I used little screwdrivers for the bulk of the job, but had a larger handled one on hand for the tightest screws because the little one just wouldn't budge the things.

This thread was incredibly helpful, by the way. Thanks to everyone who has contributed, I was able to fix my laptop for under $20, instead of either spending $150 on a docking station or spending who knows how much on a repair job. (Plus, I got to clean the cat hair out of my machine... always a plus!) The help was very much appreciated. :)
 
Hey all,

This is my first post here. I've been reading this thread with interest and I think I have a similar problem, although it may be a little different.

My battery has pretty much died on my Compaq Presario R3000 and now only last for about 20 seconds. Sometimes when moving the laptop around the power cord becomes a little loose at the back and all of a sudden the laptop turns off - no warning of batter low.

I originally put this down to an old battery but having read this thread, could it be an issue with my plug on my motherboard.

I'd appreciate any comments on the above scenario and whether it is the same or different to what people have been experiencing?

Allt he best,
Nick
 
Well, the power cord on my machine has always been a bit loose, and it does come unplugged pretty easily if I move it around. I've heard the same from others, so that's normal, I'd say.

As far as the shutdown issue goes, yes, I'd say your battery is probably dead. Mine only lasted about a year, and again, that seems to be about the norm. The shutdown does happen very quickly, without warning, once the battery gets bad. Mine shows as 99% charged, but then almost immediately drops to 3% ten seconds after I unplug it -- which is enough to trigger an instant standby or shutdown.

So, if it works when it is plugged in, and only shuts down when the machine is moved and the plug comes loose, then you're probably looking at just a battery issue. If, however, your laptop is shutting itself down sporadically even when you have not moved the computer, you may be dealing with the same power cord issue as many of the rest of us have.

But either way, it sounds like your battery is dead.

Hope that helps!
 
Hey all,

I jave had the same problem with my R3000. I dissassembled the computer down to the motherboard and tried to solder the 4 prongs. I heated each prong but couldn't get the solder to stick - This is a first try for me so maybe I just need practice.

I reassembled the unit and plugged in the power supply. The lightning bolt light on the front of the computer just flashes and the system will not power up. Anybody have suggestions what to try next? Thanks!
 
You better resolder it good, heat them up long enough to get all the solder molten. A good solder is shiny and smooth. If it looks dull and has a rough surface, forget about a good connection. Add solder if you have to, there's not much on it right from the factory. Is your battery still charging, does it run off battery?
 
Hey all,I jave had the same problem with my R3000. I dissassembled the computer down to the motherboard and tried to solder the 4 prongs. I heated each prong but couldn't get the solder to stick - This is a first try for me so maybe I just need practice.
My post at the top of this page explains how I handled the same problem. Not the best fix, but it did work for me. In any case, the solder is key to the fix; if there is no visible solder on your prongs, you will not get a connection and your laptop will not receive power.

So, I'd say try it again, and if you can't get the solder to work this time, keep it disassembled and take it to a small local shop and see if you can't get them to solder it for you really quickly. Should be a lot easier -- and cheaper -- than having them disassemble and reassemble your entire laptop.

Good luck!
 
Hello,
I'm from Croatia Europe, and i have the same problem with power jack. And i like the idea about law suit, so let's kick their ... . Anyway, i've decided to fix it by my self, but i do not know the real name of power jack (serial number, manufacturer or something), so i can look for it around here and replace it...
I just hang up off the phone talking with the service guy, who told me that if the problem is just for soldering, than the soldering part would be around 30$ but if it's not enough just to solder it than i would have to change whole board...which is more than stupid. Because they are doing it only with original parts, and it's not possible to order any single part except whole board. So i would like to get it to him. And if it's true that they don't have it in this country, i'll order it from e-bay or something.
So if anyone can help??

Anyhow...i have my R3000 (it sounds like a model of borg :lol: ) for at least 3 years, and i have problems with the power for at least last 2yr...First i was thinking that it's because i used to hold my laptop on a small chair, while sitting on floor, but it was only for a couple of weeks period, than the games started...fixing it, moving it, somehow...luckely for me, and the chair, i didn't even think about that the problem is in power cord. If i decide to fix it by myself, i'll post pictures here, regardless of outcome... 😳 So wish me luck...and found out the serial and manufacturer name of power jack...
 
You may not need a new power jack. Have you tried resoldering the jack to the board, as per the instructions in this thread? That might fix your problem. I'd try that before ordering the other part, unless you're in a hurry.
 
I think, that, because off long time applying power core and trying to fix it in somehow, anyhow, the little contacts inside of jack has been broken. I opened the laptop, two days ago, just to see if I can easy approach to the jack, I just opened the top plastic, where the jack is supposed to be, and saw it inside little better. I really think it's broken. And after that i found this web site...
i've been looking on the e-bay, but can't find any international serial number or name or anything...
I'll try to print a picture, and try to buy it with it, but dimensions would be fine... is it 2,5 mm center pin??
like this one :: LINK

And is it possible that R3000 has different models of board with different jacks?
 
The jack is not accessible just by removing the top plastic part. You have to disassemble the whole laptop to get to it, as per the instructions provided earlier in this thread.

You can buy a jack if you'd like, but that may not be the problem. Its connection to the motherboard is more likely the issue, and that can be fixed by soldering the existing jack back to the motherboard. I would definitely recommend trying that before ordering something internationally and waiting weeks for it to arrive.
 
Hey all,

I came across this while doing a google search for what's going on with my computer and I think I'm having a similar problem. I actually have an R4000 model but I'm not sure if that makes a difference.

Basically what happened is I picked my computer up off my desk [power cord still plugged in] and the computer just cut off. So I unplugged the power cord and put it back in and the computer seemed dead. [No light in the front to indicate it recognized the power cord] nor would the computer turn on. So I attempted to turn the computer on without the power cord. The computer turned on just fine with a full battery charge. So while the computer was on and functioning I tried inserting the power cord again and my computer went dead. I tried this several times, all with the same response. So in a nutshell any time the power cord is plugged in my computer goes dead.

Does this sound like a computer issue or an issue with the AC adapter. I called Compaq/HP tonight to try to troubleshoot and of course I'm over my warranty by 45 days. Any suggestions would be greatly appreciated!

Thanks :)
 
Candy_girl, that sounds like a different problem than the one discussed here. Is the battery charging when the computer is off and connected to the power supply?
 
No, anytime I plug the power cord into the computer when it is on it cuts the computer off and it goes dead. And when I plug the power cord in when the computer is already off it does nothing. The light in the front indicating that the power cord is in doesn't light up. And if I try to turn the computer on when the power plug is in it the computer won't come on [almost like the battery is dead].
 
Looks like a short between your powerline and ground of the board or connector. Check the adapter plug and cable, where the cable goes in the plug, for breaches. Got another adapter from a friend maybe, to try?
It might also be the center pin of the dc-in connector, touching ground inside the case. Is the center pin loose? (Try to wiggle it with tweezers, but with the battery out!) More serious if you dislocated the whole connector, and maybe damaged the board itself. I guess you should find someone to take it apart, and do a check/repair, if the fault is not in the adapter plug or cable.
 
Just wanted to write in that I've been having the same power problem with my Compaq -- an increasingly common switch to battery. The thought of taking the laptop apart was not pleasant though I've done that with prior Compaq models before, ironically for bad power jack connections.

Despite the trepidation I had from all your descriptions I went ahead and tore it apart. There werent more screws that I thought were necessary and things came apart fairly modularly. There werent a lot of little extraneous tiny pieces -- the keyboard, the back panels, the screen, the motherboard, the disks, not too much more.

I soldered the connector even though I really didnt see cold solder joints. More like maybe inadequate solder. I tried to put my 40w iron to it and all it did was warm up the board. The power planes sucked all the heat away. It was really frustrating to have to leave my eviscerated laptop on my kitchen countertop while I went to hunt for a more powerful iron.

I tried to be vigilant about static especially in this dry winter humidity. I pretouched metal shielding before grabbing any given module. I applied an 80w iron and reflowed the power connectors.

Honestly felt nothing would work when I put it all back together. Its just how it is you know? Out of an array of some 30-40 screws I was left with two to spare. Isnt that always the way?

Anyway, I booted it up, ran it -- now a week later no sign of the problem. So you guys were right and I appreciate you posting your discovery and solutions. It would have been a very unfortunate switch to a desktop if it werent for your diligence in posting your findings. Thanx very much guys.
 
Hi guys

I too have been suffering from the r3000 power cord issue so I decided to take the advice on this forum and take apart my laptop to solder on a new connector that I managed to get hold of on ebay.

Everything seemed to go well until I re-assembled my laptop and found that when I turn it on the only things to light up are the power lights on the power button and the front of the laptop, the light on the touchpad and the charging light on the front. The screen remains blank and there does not seem to be any communication with the hard disk. The HD light flashes on at start up but then goes out and nothing else happens. One of the fans seems to power up too.

I spoke to Compaq who have said it'll be $299 for on site repair which i really cant afford right now. Any help or suggestions on this would be very much appreciated

Thanks
Jimbo
 
Hi, looks like some connector forgotten or some short? Have you checked the cable that goes to the screen, tried an external monitor, see if it will boot from a knoppix live cd, or any other cd or dvd that will boot, a linux version of some kind? Did not forget to put the memory back?
Of nothing helps, you could take it apart again, just leave the processor + frame and heatsink, memory, and an external monitor attached, and try to start it up.
 
Thanks for the reply

I stripped it all down again and had a good look at the connections. Turns out I'd not noticed that the CPU needs to be locked in place using a screwdriver so it was just sat on top of its connection. Doh!!

Anyways. I now have a perfectly operational laptop that charges quite happily. Lets hope it stays that way for a while!

Thanks for your help
 
hello all... i have had the same problem with my compaq r3000, and just today i finished soldering on my new power jack that i bought off eBay, and guess what! the battery charrges fine now! great...

except now, when i turn on my computer, the screen stays black. the fans start up and the usual lights go on and such. i can eject the cd drive. everything appears to work fine, except the screen stays blank.

in order to make this was the only problem, i plugged in my monitor, however the problem persisted. now, i know the fn + F4 key combo is supposed to switch between internal lcd display and external display, however, this did not help (i had never used this feature previously, so i cannot vouch for its reliability).

i have since taken the computer apart and put it back together again with the same result, even after following the PDF manual to the letter...

any idea what could be wrong guys??? thanks in advance...
 
Hope for you the memory isn't seated right, or the processor isn't put right in the socket. Next thing could be a corrupted bios. The other option is you shorted something, and/or killed the video, which is bad coz it means another motherboard is needed.
 
oh boy... yea the memory is in correctly and so is the processor. i have no idea about the bios or video however... both sound serious. any suggestions on what i could try to check these? thanks.
 
About the video, an external monitor, but you already tried that. No need to push keys, workes right on boot up if nothing is wrong. You might want to check the internal cable to the lcd. Bad contact maybe, can prevent monitor-out too, but rare. About bios corruption, see if an attached usb-floppy drive is trying to read when you hold the FN and B key on powering up. Alternative keys: Windows-key plus B key.
If lucky (drive light comes on) unzip a bios rompaq (biosupdate file) with winzip or winrar. Keep unpacking till the rar files are all unpacked. Put the phlash.exe, the bios.wph file (rename it to that if named different) and the minidos file on a bootable floppy and let the computer boot from that usb floppy drive with this disk.
If nothing, take the whole board out and try to get it working out of the case.
Are you shure about reseating that processor, applying heatpaste and -sink. Or did you leave the processor on the board while soldering? Running P4 or AMD?
 
thanks for the quick reply... no i cant be sure i reseated the processor (it's a P4) correctly, as this is the first time i have done it. i did everything in the service manual, including the heatpaste. i did leave it on while soldering however. i did not do the job however, my neighbor who is an engineer did it for me. i watched him, and he didnt come close to the processor. is there some way it got corrupted by heat or something?

i have a usb floppy drive, however i could not boot from it. ill try getting it to work out of the case.

thanks again
 
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