I recently built a desktop pc with an AMD Ryzen 5 3500X and an MSI B450 motherboard but reused the hard drive from my non-functional, HP made, Intel i5-7200U laptop. The hard drive had over 1Tb of data on it and I didn't want to do a clean install of windows because I would lose all of the data and I didn't have a backup. There is a folder called Intel which contains some files about Wi-Fi, Bluetooth and Intel graphics. My pc however, doesn't natively support either Bluetooth or Wi-Fi and has an NVidia GPU. They have simply been transferred from the old computer. The main issue : the folder cannot be deleted. The same goes for the folders called HP and Hewlett-Packard. Whenever I try to delete them, it says I cannot as they are in use. But this doesn't make sense as it is a completely nonessential file and just like HP and Intel, I now have folders called MSI and AMD for the current parts. I cannot delete any of the 4 out of which 2 don't even matter.
Additional information : I have a SATA to USB adapter for retrieving data from old drives. I am pretty sure it won't work if I delete from there because it needs administrator rights but if it helps I have one available.
Edit : After trying to delete the subfolders in the Intel folder, I have found that the one in use is titled "Intel(R) Management Engine Components". It is in use for some reason and I'm not sure why. The same goes for subfolders "HP JumpStart Bridge" and "HP System Event" in the HP folder and subfolders "HP Support Framework", "HP Support Solutions" and "Shared" in the "Hewlett-Packard" folder.
Edited Edit : I tried deleting the files one by one in the Intel folder and am greeted with this message when deleting jhi_service.exe :
"The action can't be completed because the file is open in Intel(R) Dynamic Application Loader Host Interface Service <br> Close the file and try again."
I tried doing a tasklist on command prompt and found files that corresponded to all the HP file names but non about Intel. I hope I don't BSOD because of this even though none of these files should even be in use
Additional information : I have a SATA to USB adapter for retrieving data from old drives. I am pretty sure it won't work if I delete from there because it needs administrator rights but if it helps I have one available.
Edit : After trying to delete the subfolders in the Intel folder, I have found that the one in use is titled "Intel(R) Management Engine Components". It is in use for some reason and I'm not sure why. The same goes for subfolders "HP JumpStart Bridge" and "HP System Event" in the HP folder and subfolders "HP Support Framework", "HP Support Solutions" and "Shared" in the "Hewlett-Packard" folder.
Edited Edit : I tried deleting the files one by one in the Intel folder and am greeted with this message when deleting jhi_service.exe :
"The action can't be completed because the file is open in Intel(R) Dynamic Application Loader Host Interface Service <br> Close the file and try again."
I tried doing a tasklist on command prompt and found files that corresponded to all the HP file names but non about Intel. I hope I don't BSOD because of this even though none of these files should even be in use
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