[SOLVED] GTX 1650 WINDFORCE OC 4G Black Screens

[adrianclaudiu2000]

Hello, i got a problem with my Gtx 1650 4gb gddr5

I just bought today a used gtx 1650 from someone that told me it got some problems, it was very cheap so i just took it in the intend to fix it.
He told me that in "demanding" games he gets black screens or white screens, particularly in PUBG, in tests like furmark or superposition 2017 at 4K or any other resolution it runs perfectly, i actually let it run for an hour in furmark and it performed good with no problems.
I tried playing Dota, CSGO, WorldOFTanks, Total war:Warhammer 2, max setting with no problems, till i played PUBG and it happend, i get a black screen with the sound of the game starting to error(buzz), then after 3 mins it turns into no signal, then i gotta restart the pc and is back to normal.
I checked everything, the bios is the right one, the driver is the last from nvidia, i get a particularl error in event history of windows :


"The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer."

This appears only when i play pubg, i looked into the date-and time of the log.

Error i get
gpuz

I have to add that i had an rx 580 before in this system, the pc run perfectly fine with it and i made sure to unninstall the AMD driver before installing the GTX 1650

The guy that sold it to me, told me he tried the GPU in another systems and it behaved the same.


My pc specs (no overclocks)
CPU: Ryzen 5 3600X
RAM: Corsair Vengeance LPX 16GB 2x8GB DDR4 3600MHz CL18
Motherboard: Gigabyte B450 Gaming X
PSU: nJoy Titan+ 500, 500W, PFC Activ

Any help is welcome!

 

[GhostWPT]

Hello, have you tried to flash a new bios on your card?

 

[adrianclaudiu2000]

Hello, have you tried to flash a new bios on your card?

I was thinking about this, i will try running Warzone because is a very demanding game and see if i get the same results, if i do i am flashing a new bios and coming back with news.
in GpuZ it's showing the right bios as i am awere, i don't think someone messed with it

 

[GhostWPT]

I was thinking about this, i will try running Warzone because is a very demanding game and see if i get the same results, if i do i am flashing a new bios and coming back with news.
in GpuZ it's showing the right bios as i am awere, i don't think someone messed with it

Sure thing, try searching for the right bios here https://www.techpowerup.com/vgabios...=GTX+1650&interface=&memType=&memSize=&since=
I don't think it's related to hardware, I tend to believe there's something wrong on the software side.

 

[GhostWPT]

I was thinking about this, i will try running Warzone because is a very demanding game and see if i get the same results, if i do i am flashing a new bios and coming back with news.
in GpuZ it's showing the right bios as i am awere, i don't think someone messed with it

You have the latest bios, indeed, but you should still flash it again, you can never know.

 

[adrianclaudiu2000]

You have the latest bios, indeed, but you should still flash it again, you can never know.

hello, i played Warzone for an hour or so and i had no problem. flashed the new bios got into PUBG and got a white screen after 5 min in game, this happend two times. It might only be the game i think, i am really curious if i will encounter the problem in other games.

 

[adrianclaudiu2000]

Update: It white screens in other games too, so yea, it's a GPU problem

 

[GhostWPT]

Update: It white screens in other games too, so yea, it's a GPU problem

Oh , you should try and undervolt it, this might help.
Maybe it's a driver problem, have you tried to clean install Nvidia drivers?

 

[adrianclaudiu2000]

I used DDU, and installed an older driver version, same problem. i will try to undervolt it now

 

[GhostWPT]

I used DDU, and installed an older driver version, same problem. i will try to undervolt it now

Ok try that, by the way, do you know any fix to the coil whine?

 

[adrianclaudiu2000]

Oh damn, you should try and undervolt it, this might help.
Maybe it's a driver problem, have you tried to clean install Nvidia drivers?

Good news! the undervolt fixed it for me, no more black screens or white screes, thank you very much!
And for the coil whine, i don't think you can fix that

 

[GhostWPT]

Good news! the undervolt fixed it for me, no more black screens or white screes, thank you very much!
And for the coil whine, i don't think you can fix that

I'm glad to hear that, and I'm glad you have managed to fix your GPU.