- Nov 19, 2024
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Everytime I try to play something on this laptop, the games crash, and when trying to close the game using Task Manager, it doesn't show anything and it comes up blank.
It's an MSI laptop, specifically a GF63 8RD. It has 8GB of ram, an i5-8300H CPU @ 2.30GHz, 2301 Mhz, 4 Core(s), 8 Logical Processor, and a GTX 1050TI with Max-Q Design. It has a 200GB SSD installed. I've taken it to a repair shop previously, where they told me they didn't find anything wrong with it hardware sie. The battery had to be removed due to bloating, so it only works when connected directly to an outlet
When trying to click Task Manager itself, it stops working. I have to forcefully shut down the laptop holding down the power button or else it just won't shut down. I play non-intensive games and withing 5 or 20 minutes the games will crash. Sometimes it may be a simple crash to desktop or other times it will be like the crash I described previously. I'm really not sure what to do here. I cannot find new drivers for the graphics card at all. On MSI's site, the most recent one is from 2018, and when attempting to install that one it straight up tell me that it's not compatible. The fans work fine, spinning at 6230 RPM when activating the Cooler Boost option on Dragon Center, and sometimes the games don't even run long enough for there to be a noticable increase in temperature compared to the laptop just runnning by itself with nothing in the background.
I'll post a picture with an example. When playing, the game crashed not even 5 minutes into a match. Error
As you can see, Steam claims that I'm still playing the game, even thought the game has been completely shut down, and verything within Task Manager is completely blank, but I recently noticed that a process called "System Interrupts" takes my CPU to 100% usage when this happens. Windows just completely stops responding at all. As I mentioned, I have to forcefully shut down the laptop holding down the power button in order to actually get it to turn off and turn back on again. I'm really not sure what is going wrong here or how to fix it. I recently attempted to install a new driver directly from nvidia's website and performed a clean install using DDU, but the crashes happen regardless, and I'm not sure on where to look. I'd appreciate any help and guidance on how to fix this.
It's an MSI laptop, specifically a GF63 8RD. It has 8GB of ram, an i5-8300H CPU @ 2.30GHz, 2301 Mhz, 4 Core(s), 8 Logical Processor, and a GTX 1050TI with Max-Q Design. It has a 200GB SSD installed. I've taken it to a repair shop previously, where they told me they didn't find anything wrong with it hardware sie. The battery had to be removed due to bloating, so it only works when connected directly to an outlet
When trying to click Task Manager itself, it stops working. I have to forcefully shut down the laptop holding down the power button or else it just won't shut down. I play non-intensive games and withing 5 or 20 minutes the games will crash. Sometimes it may be a simple crash to desktop or other times it will be like the crash I described previously. I'm really not sure what to do here. I cannot find new drivers for the graphics card at all. On MSI's site, the most recent one is from 2018, and when attempting to install that one it straight up tell me that it's not compatible. The fans work fine, spinning at 6230 RPM when activating the Cooler Boost option on Dragon Center, and sometimes the games don't even run long enough for there to be a noticable increase in temperature compared to the laptop just runnning by itself with nothing in the background.
I'll post a picture with an example. When playing, the game crashed not even 5 minutes into a match. Error
As you can see, Steam claims that I'm still playing the game, even thought the game has been completely shut down, and verything within Task Manager is completely blank, but I recently noticed that a process called "System Interrupts" takes my CPU to 100% usage when this happens. Windows just completely stops responding at all. As I mentioned, I have to forcefully shut down the laptop holding down the power button in order to actually get it to turn off and turn back on again. I'm really not sure what is going wrong here or how to fix it. I recently attempted to install a new driver directly from nvidia's website and performed a clean install using DDU, but the crashes happen regardless, and I'm not sure on where to look. I'd appreciate any help and guidance on how to fix this.
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