Question How can you fix slow internet wifi speed with new laptop

[Shadowmage96]

I recently bought a ROG Zephyrus G14 2023 (Windows 11) laptop and the internet speed is so awful I barely get to download or even update anything. I tried using my hotspot on my phone (T-mobile) to give it internet but the speed is slow. I have tried using a co workers wiresless wifi (T-mobile and used the Main and Guest loggin with different speeds, 2.4Ghz and 5Ghz) but i get the same results. I work with a traveling carnival so getting a fixed line is not an option unfortunately. Here is what I have tried:

*Restart internet devices and pc
*Reset network in settings
*Restore BIOS
*Uninstall and reinstall drivers
*Updated BIOS and drivers
* Hard reset
*Reset Pc
I have tried to run ddiagnosticswith MyASUS but it does not have that option

I want to update windows to see if it will help but I need internet to do it. If theres a way so I can download the update on my phone and transfer it to my laptop like I did with my drivers please let me know.

 

[Lutfij]

Just for the sake of cross-referencing, what SKU do you own;

ROG Zephyrus G14 (2023) | Gaming Laptops｜ROG - Republic of Gamers｜ROG Global

Dive headfirst into AAA gaming with up to an AMD Ryzen ™ 9 7000 series CPU, up to an NVIDIA® GeForce RTX™ 4090 Laptop GPU, and a dazzling Mini LED Nebula Display.

rog.asus.com

?

If you've installed the drivers for your wireless adapter, they should show up in Device Manager, please pass on the make and model of the wireless adapter, as shown on Device Manager, listed under Network adapters.

What version(not edition) of Windows 11 are you currently on?

 

[Shadowmage96]

Just for the sake of cross-referencing, what SKU do you own;

ROG Zephyrus G14 (2023) | Gaming Laptops｜ROG - Republic of Gamers｜ROG Global

Dive headfirst into AAA gaming with up to an AMD Ryzen ™ 9 7000 series CPU, up to an NVIDIA® GeForce RTX™ 4090 Laptop GPU, and a dazzling Mini LED Nebula Display.

rog.asus.com

?

If you've installed the drivers for your wireless adapter, they should show up in Device Manager, please pass on the make and model of the wireless adapter, as shown on Device Manager, listed under Network adapters.

What version(not edition) of Windows 11 are you currently on?

I have the GA402XV-G14.R94060
Windows version 22h2
Network adapter is MediaTek Wi-Fi 6E MT7922 (RZ616) 160Mhz Wireless LAN Card

 

[Lutfij]

For the sake of reference, you're on BIOS version 318? When you installed your drivers, were they all in an elevated command, i.e, Right click installer>Run as Administrator?

Try doing this in a sequence, reinstall the chipset drivers after sourcing them from here;
https://www.amd.com/en/support/down...sets/amd-ryzen-and-athlon-mobile-chipset.html
then install the wireless adapter drivers from Asus's support site, here;
https://dlcdnets.asus.com/pub/ASUS/...339_1.exe?model=ROG Zephyrus G14 (2023) GA402
and see if that helps.

 

[lantis3]

Probably has something to do with your T-Mobile data plan?

View: https://www.youtube.com/watch?v=RhaMwvihU9Y

 

[COLGeek]

Did the laptop come with any pre-installed "network optimizer" type application? If so, remove it, restart, and see if performance improves.

Those sorts of applications are notorious for these types of performance issues, believe it or not.

 

[Shadowmage96]

I installed the chipset and wireless network and then restarted the laptop but the performance was still the same.

I remembered seeing something about an option in MyASUS that needs to be disabled on reddit. I couldn't find the option so I just uninstalled MyASUS. This seem to have solved the problem.

Thank you all for giving your time to help me. I really appreciate it

All tests I have done, I did it with my laptop plugged in. Today I tried to use internet without it being plugged in and the wifi timed out. Plugging it in and made sure its on performance mode also seems to help it.