Question My DualShock 4 and Wireless keyboard keep "lagging and disconnecting"

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I

igors

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Nov 3, 2023
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So here is the problem that i have for around 2 years.
Wireless devices that i try to connect to my pc just lag and disconnect and dont work properly, except the Logitech G PRO Superlight thats the first wireless device that i brought around 4 years ago i think. I tried returning devices and getting new replacement ones, but that didnt fix the problem, about more than a year ago i bought a WHOLE NEW PC, i replaced everything connected to my pc except 2 things, my mouse and my internet router. Now my only logical answer is that one of those keep messing with my wireless connection probably my router but i have no knowledge how to configure it or is it just faulty hardware and i should ask for a replacement. Can anyone help me with this thank you!
ROUTER - technicolor TC7210

PC:
System - W11 Home 64bit
CPU - 7800X3D
MOBO - MSI MAG B650 Tomahawk
RAM - Corsair Vengeance 32GB 6000Mhz
STORAGE - Crucial P3 Plus 500GB - 300gb left
STORAGE - Crucial P3 Plus 2TB - 1tb left
GPU - Asus TUF 6800XT
PSU - Seasonic Focus GX 850W ATX 3.0 (Bought new, has a coil whine from factory)
Every part was bought new except the GPU

Peripherals
Monitor - TUF Gaming VG27AQ1A
Headphones - Beyerdynamics DT770 Pro
Microphone - Fifine T688
Speakers - CREATIVE Pebble v2
Keyboard - AlienwareAW768
Mouse - Logitech G Pro X Wireless
 
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Update your post to include full system hardware specs and OS information.

Include PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)?

Disk drive(s): make, model, capacity, how full?

List of all connected peripherals.

= = = =

Look in Reliability History/Monitor and Event Viewer for any error codes, warnings, or even informational events being logged just before or at the time of the lags.

You can also use Task Manager, Resource Monitor, and Process Explorer to observe system performance to discover what changes when lags occur.

Use all three tools but only one tool at a time.

And since you believe that wireless networking may be an issue run "ipconfig /all" (without quotes) via the Command Prompt.

Post the full results. You should be able to copy and paste the full results without needing to retype everything.
 
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Ralston18 said:
Update your post to include full system hardware specs and OS information.

Include PSU: make, model, wattage, age, condition (original to build, new, refurbished, used)?

Disk drive(s): make, model, capacity, how full?

List of all connected peripherals.

= = = =

Look in Reliability History/Monitor and Event Viewer for any error codes, warnings, or even informational events being logged just before or at the time of the lags.

You can also use Task Manager, Resource Monitor, and Process Explorer to observe system performance to discover what changes when lags occur.

Use all three tools but only one tool at a time.

And since you believe that wireless networking may be an issue run "ipconfig /all" (without quotes) via the Command Prompt.

Post the full results. You should be able to copy and paste the full results without needing to retype everything.
Click to expand...

Hardware updated
 
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Ralston18 said:
Any error codes, warnings, etc. in the logs?

= = = =

Regarding "ipconfig /all" -three immediate suggestions:

1) Ensure that Speed and Duplex is set to "Auto" on the wired network adapter.

2) Disable IPv6.

3) Change the DNS servers to Google at 8.8.8.8 and 8.8.4.4
Click to expand...
I will try the software you recommended as soon as i have time,
1. It was already on auto, the other 2 i changed.
Now none of the games recognize the controller. I did the repairing,
edit: it seems to be random? sometimes they recognize it sometimes they dont....................................................................................................................

https://imgur.com/hbLJ8ic
View: https://imgur.com/hbLJ8ic
 
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l took a look at the original DNS Server IP addresses (212.200.191.166 and 212.200.190.166)

Appear to be Telekom in Serbia. Is that your ISP and is that expected?

= = = =

ROUTER - technicolor TC7210

According to some of the documentation that I found the router's default IP address is 172.22.22.1 - do you know if the router was left in its' default/factory configuration?

The results from "ipconfig /all" indicate the network router is set to 192.168.0.1 - not uncommon.

One thought that I am having is that there may be multiple routers involved.

There should only be one enabled network router.

What other devices are installed: modem, router, modem/routers - if any?

Make and models? How connected?
 
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Yes that is my IP!
Ralston18 said:
According to some of the documentation that I found the router's default IP address is 172.22.22.1 - do you know if the router was left in its' default/factory configuration?
Click to expand...
When i got the internet they just installed it havent changed anything on site as far as i know, anyway i can check?
Ralston18 said:
One thought that I am having is that there may be multiple routers involved.
Click to expand...
Yes i have another router wifi range extender - TPLink TL-WA850RE
I do have it for a few years now... Could he be the problem or the way i set him up?

edit: there is another router but only for the TV from a different provider, and its on the other side of the house.

edit: just unpluged the wifi extender from the wall and tried playing the weird lag is still there
Like sometimes when i press keys on my controller it doesnt register or when i let go of it it register it like im still holding it

edit: is DS4Windows Must have open when i try using my controller over the bluetooth? I tried using it but i still had the same issues, should i download it again? My friend is using the same controller without it with no problems...
 
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