Question My games keep crashing and I suspect its due to my RAM settings

[saladfuture]

Hi All,

I'd like to ask for your advice regarding my issue detailed below.

My specs are the following:

• AMD Ryzen 5 5600x
• RX 6750 XT
• ASUS B450 Plus-II mobo
• G. Skill Aegis DDR4 2x8GB 3200 Mhz
• 1TB SSD (Samsung)
• Seasonic GX 650 Gold PSU

At first, the RAM sticks were set at default 2133 Mhz which - as you'd expect - caused several memory-related issues (games were crashing constantly: e.g. exception access violation in UE4).
Then, I allowed the XMP to set the values which made the system a bit more stable, however usually 2 hours into the gaming sessions the same issues keep happening. Note: the games I've been playing weren't demanding in terms of graphics (WoW, OW2, Valorant etc).

After reading this blog for a while, I launched memtest86 which detected some errors (picture attached).
For reference: the recommended specs for the DRAM are the following: 3200 Mhz with 16-18-18-38 timing, 1.35 Volt.

Should I decrease the frequency manually or anything like that? What could be the ideal setup for my RAM?

Thanks for your help. Cheers.

 

[Lutfij]

Welcome to the forums, newcomer!

What BIOS version are you on for your motherboard at this moment of time? Try and input all info found on the stickered side of the ram sticks into BIOS, up the voltage slightly like 1.4v then work your way down, this is ofc if your BIOS updates don't help.

FYI, your image URL is wrong/messed up and is erroring for me.

 

[Roland Of Gilead]

Hi All,

I'd like to ask for your advice regarding my issue detailed below.

My specs are the following:

• AMD Ryzen 5 5600x
• RX 6750 XT
• ASUS B450 Plus-II mobo
• G. Skill Aegis DDR4 2x8GB 3200 Mhz
• 1TB SSD (Samsung)
• Seasonic GX 650 Gold PSU

At first, the RAM sticks were set at default 2133 Mhz which - as you'd expect - caused several memory-related issues (games were crashing constantly: e.g. exception access violation in UE4).
Then, I allowed the XMP to set the values which made the system a bit more stable, however usually 2 hours into the gaming sessions the same issues keep happening. Note: the games I've been playing weren't demanding in terms of graphics (WoW, OW2, Valorant etc).

After reading this blog for a while, I launched memtest86 which detected some errors (picture attached).
For reference: the recommended specs for the DRAM are the following: 3200 Mhz with 16-18-18-38 timing, 1.35 Volt.

Should I decrease the frequency manually or anything like that? What could be the ideal setup for my RAM?

Thanks for your help. Cheers.

Hey there,

When did you buy the ram? If it returns errors on memtest, it typically means the DIMMs are faulty. You may get them to work at lower speeds, but why would you want to? You want to get what you paid for. I'd RMA them. Get a replacement pair and be done with it.

 

[saladfuture]

Welcome to the forums, newcomer!

What BIOS version are you on for your motherboard at this moment of time? Try and input all info found on the stickered side of the ram sticks into BIOS, up the voltage slightly like 1.4v then work your way down, this is ofc if your BIOS updates don't help.

FYI, your image URL is wrong/messed up and is erroring for me.

Hi,

The current version is 3802, which I think is the latest for the given mobo. My question is, shouldn't the RAM just work at its rated settings? It's a bit frustrating thinking that I should 'fiddle' with the frequency/voltage until I hit the right spot.

 

[Kona45primo]

It should work, but it doesn't. The Ram is defective & needs to be replaced under warranty. Contact the company for RMA or buy a new set and sell the RMA kit when you get it back.

It could also be the memory controller on the CPU. Assuming you have the ram sticks in the right spots and you don't have a super dirty PC?

Any chance you have other ram to borrow to test out?

 

[saladfuture]

It should work, but it doesn't. The Ram is defective & needs to be replaced under warranty. Contact the company for RMA or buy a new set and sell the RMA kit when you get it back.

It could also be the memory controller on the CPU. Assuming you have the ram sticks in the right spots and you don't have a super dirty PC?

Any chance you have other ram to borrow to test out?

The sticks are in A2 and B2, which should be fine. I'll borrow a set and will find out.

Thanks!

 

[DSzymborski]

I'd expect the RAM sticks to be most stable at 2133 MHz. If errors are detected, the RAM needs to be replaced.

 

[Kona45primo]

You'd think 3200mhz would be easily achievable. Although it's not on your boards QVL list it's on quite a few other Asus 450's assuming it is : F4-3200C16D-16GIS

• PRIME B450-PLUS
• PRIME B450M-A
• PRIME B450M-K
• ROG STRIX B450-F GAMING
• ROG STRIX B450-I GAMING
• TUF B450-PLUS GAMING
• TUF B450M-PLUS GAMING