Hi,
CPU: Pentium Q9500 2.83 Quad LGA775
Motherboard: Wibtek G41-M A02
Ram: 4 GB total (2 x Kingston 2GB ddr3)
HDD: Seagate st1000dm003 3.5 1 TB
SSD: SanDisk SSD PLUS 120GB
GPU: GeForce GT 730 2GB
PSU: Fortress YD-3CM12F 700 W
OS: Windows 10 10.0.18363 Build 18363
I am helping a friend install a new hard drive. When installed, the hard drive didn't show up in This PC or Disk Manager. It did show up in BIOS and Device Manager. I had him update the drivers in Device Manager and it didn't work. I then had him try switching SATA ports. This seemed to work and he was able to format it and use it to download games.
He is now saying it has gone back to being only accessible via BIOS and not Disk Manager or This PC. I told him to try buying a new SATA cable for the hard drive. However, he said he already tried switching the cables between the SSD with his system on it and the new HDD. The SSD works properly but the HDD still doesn't with the SATA cables switched. So the problem doesn't seem to be with the SATA cable.
This is a brand new hard drive. The operating system is Windows 10. I can't remember the motherboard but the CPU is Pentium E6800 3.3 LGA775 .
Any ideas to try would be appreciated. Thank you
CPU: Pentium Q9500 2.83 Quad LGA775
Motherboard: Wibtek G41-M A02
Ram: 4 GB total (2 x Kingston 2GB ddr3)
HDD: Seagate st1000dm003 3.5 1 TB
SSD: SanDisk SSD PLUS 120GB
GPU: GeForce GT 730 2GB
PSU: Fortress YD-3CM12F 700 W
OS: Windows 10 10.0.18363 Build 18363
I am helping a friend install a new hard drive. When installed, the hard drive didn't show up in This PC or Disk Manager. It did show up in BIOS and Device Manager. I had him update the drivers in Device Manager and it didn't work. I then had him try switching SATA ports. This seemed to work and he was able to format it and use it to download games.
He is now saying it has gone back to being only accessible via BIOS and not Disk Manager or This PC. I told him to try buying a new SATA cable for the hard drive. However, he said he already tried switching the cables between the SSD with his system on it and the new HDD. The SSD works properly but the HDD still doesn't with the SATA cables switched. So the problem doesn't seem to be with the SATA cable.
This is a brand new hard drive. The operating system is Windows 10. I can't remember the motherboard but the CPU is Pentium E6800 3.3 LGA775 .
Any ideas to try would be appreciated. Thank you
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