Yesterday I got my new gaming laptop - ASUS TUF A15 - and after I set Windows 10 up and connected to my internet through WiFi, my internet dropped for all wireless devices. At first I thought it was an internet outage but then when I awoke the laptop from sleep mode later on in the night, the exact same thing happened. Any devices such as my TV or my desktop connected to my gateway through Ethernet did not drop connection at all. Today, the same thing happened when I powered the laptop on.
I did some searching and some people said to try disabling OneDrive, which I did and that did not work. I also went into Network Connections, right clicked and hit diagnose, which it said it fixed an issue with the network adapter, but I still ran into the same issue. I have not run into any internet issues as of the past 3 hours, but I also have not let my laptop idle for too long, go into sleep mode and woken up or turned it off and powered back on. It seems the issue stems from whenever the device powers on or reconnects to the internet that is causes other wireless devices to lose connection, which doesn't make sense to me because I've had other laptops in the past that never ran into this issue.
I'm on Cox with Gigablast, using their Technicolor CGM4141 gateway and I have my laptop connected through the 5GHz.
Is there any other fix I can look into because it does get a little annoying have other stuff in the house disconnect whenever my laptop connects to the internet?
I did some searching and some people said to try disabling OneDrive, which I did and that did not work. I also went into Network Connections, right clicked and hit diagnose, which it said it fixed an issue with the network adapter, but I still ran into the same issue. I have not run into any internet issues as of the past 3 hours, but I also have not let my laptop idle for too long, go into sleep mode and woken up or turned it off and powered back on. It seems the issue stems from whenever the device powers on or reconnects to the internet that is causes other wireless devices to lose connection, which doesn't make sense to me because I've had other laptops in the past that never ran into this issue.
I'm on Cox with Gigablast, using their Technicolor CGM4141 gateway and I have my laptop connected through the 5GHz.
Is there any other fix I can look into because it does get a little annoying have other stuff in the house disconnect whenever my laptop connects to the internet?
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