Hello,I'm having a problem with the CD/DVD player. I have checked in the device manager to see if it was working properly and it is.But the slide-out door does not open and I've tried to use the pin to open it and put the CD/DVD in, but when I do it does'nt play at all. Please help me find an alternate way to make use of it.It came with a software bt name of WINDVD 2000 and the hardware is an NEC. I think it connected to the SOUNDBLASTER CREATIVE card installed inside. HELP!