Oct 29, 2019
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I recently built a new pc, with a couple salvaged parts. I originallt built it with a B450 Tomahawk Max motherboard, but realized that it didnt have an addressable rgb header for the case. So I ordered an ASRock X570M Pro4 Motherboard with does have an addressable rgb connection on it. I swapped that out so I could control the lights and fans with the remote that the case came with.

After putting everything together and powering up the pc with no problems, i went to the ASRock website to get any necessary drivers/software that are needed.

I installed the Polychrome software and was able to control the lights with that, but the remote still isn't working.

I can't find anything online and don't know what else to do.

I obviously checked the remotes battery and made sure it's working. but the case just wont pick it up when i press any buttons for some reason.