Question Where is the ON/OFF buttons on my Verizon FIOS optical network termination (ONT) white box?

[SeriousGaming101]

Here are pictures of the optical network termination (ONT) white box:

Picture 1: https://ibb.co/98Nctqk

Picture 2: https://ibb.co/n0Hvg7Q

Normally, there are some lights either, green light or red light. Now there are no lights and my internet doesnt work. The black box battery I think is dead but the black battery is only for the phone landline use in case of a black-out.

*If there is a separate (hard-wired power connection cable to my optical network termination (ONT) white box), then why isnt the white box using the power from the outside wire cable power connection to light up the buttons green or red? (instead of trying to draw power from the dead black box battery?)

Can someone draw/edit on Picture 2 and show me where is the ON/OFF button for this optical network termination (ONT) white box? (AND explain to me why the white box isnt lighting up for my internet connection to work?)

 

[JeffreyP55]

Have you tried contacting Verizon tech support. The get paid money for helping you..

 

[SeriousGaming101]

Have you tried contacting Verizon tech support. The get paid money for helping you..

Not yet, they would most likely just tell me to replace the black battery. I am trying to figure out why my optical network termination (ONT) white box is not operating without the axillary black battery...

 

[kanewolf]

For completeness the first part of your question -- https://forums.tomshardware.com/thr...the-internet-with-my-wireless-router.3833169/

The recommendation I gave, of contacting the ISP is echoed above. Start with them. If there is a bypass option they will know what it is.

 

[JeffreyP55]

Not yet, they would most likely just tell me to replace the black battery. I am trying to figure out why my optical network termination (ONT) white box is not operating without the axillary black battery...

Maybe tech support knows something. Whatever an aux black battery is.

 

[kanewolf]

Maybe tech support knows something. Whatever an aux black battery is.

FIOS ONT devices have an internal battery backup when they can supply POTS phone service. This is what the OP is referring to.