[SOLVED] Windows won't boot with new CPU

[jjhallows]

I just upgraded from a Ryzen 5 1600 to a Ryzen 7 3800X. I've updated the BIOS and chipset drivers to the current ones which are compatible with 3rd series Ryzen CPUs.

When booting with the old CPU with this BIOS it's fine. However, after inserting the new CPU, it gets stuck in the motherboard loading screen (where it says gigabyte). Then upon restarting, the PC WILL run in safe mode.

So with:

Old CPU - Works normally

New CPU - Works only in safe mode. Normal mode is constantly on motherboard loading screen

I have tested it a couple of times, switching out each of the processors, same result.

Yes, the motherboard is compatible with the CPU, I checked. It's an AB350 Gaming-3

Any suggestions of what to do?

Thank you

 

[norcalsc]

i see you said that you said you updated the Bios. when in windows have you verified that BIOS version did in fact update? so that that new CPU will be supported with that MB. you can find the bios version by clicking on the start menu and searching system information. other than the BIOS not updating based on what you said the 3900x could be defective. it does occasionally happen

 

[jjhallows]

i see you said that you said you updated the Bios. when in windows have you verified that BIOS version did in fact update? so that that new CPU will be supported with that MB. you can find the bios version by clicking on the start menu and searching system information. other than the BIOS not updating based on what you said the 3900x could be defective. it does occasionally happen

Yeah the current BIOS says F50a.
I updated from F22 to F31 and then F31 to F50a as that was what was required