Frame Freeze on games, please help.

[calebworthy21]

Okay. Here is the run down. I am running on a PC I build in January, early. It is very nice. Here are the Specs.

1080 Ti
8700k i7
16 GB Ram
Dual Monitor Setup
Corsair 850 Watt Power Supply
Water Cooled CPU
Asus ROG Strix 370z or 270 cant remember
4 TB HDD
240GB SSD

So basically, I have overclocked both my GPU and CPU, but I set them back to default because it is not much needed. However on games like Fornite and League of Legends I will get random frame drops. And they aren't bad, theyre like from 144 to 90, because i have a 144 HZ monitor. However when it does drop that low the screen freezes for a second. Here are some pictures.

The first image is with one monitor only.
https://drive.google.com/open?id=1gEBSTarX9ScZBVQKKzQolD9GiSyCG5Ne

These are with 2
https://drive.google.com/open?id=1Z1cz9rfsSxshhnakZL_s4CmxuGUVcaCF
https://drive.google.com/open?id=127Yfsqk-PQRcq6F914v6R2xyHFl9jrb7

Those are both on fortnite.

So the things I have tried so far is uninstalling graphics drivers. Putting the games that have problems on my SSD. Turning every other program off. Using Razer Cortex or other applications to boost my RAM. Using one monitor only. Im not one who will have a problem then whine about it and not look for a solution. I have been digging and trying for a solution for about a month almost every day.

If anyone has any idea let me know, if you want me to download a program and run it and monitor my usage and FPS I will do that. Don't know what else to try. And its annoying in fortnite because i'll get into a fight and my screen will freeze.

Another note. Battlefront 2, runs perfect at about 70-90 FPS on ultra. yet when I get frame drops in that game say from, 90 FPS to a sudden 60, there is no screen freeze or lag. It's just a typical frame drop.

These Freezes last about 1 second.

Any other questions let me know and I will answer immediatley.

This computer was about 2.5k so I would want it to run at its best.

 

[Rogue Leader]

Both videos are the same, but anyway it looks fine, sounds like its fine as you said. All the evidence here tells me your system is perfectly fine and any hangups you may be getting are from the Network or game's servers as I said.

So I got good news and bad news I guess. I was playing GTA 5 in story mode, which is offline. Then I got this
https://drive.google.com/open?id=1rwpZvw5KDr_i8CEK0_BTT8yHa9NHYN3l
https://drive.google.com/open?id=1Xs_azfG9GgRC-20MdFa4nKTqwHCN_-Qh

I guess I would rather it be my][/b system if it is because then I can do something about it. Can't really do anything if its internet.

Another note. I went and downloaded fortnite on my brothers PC, his isn't as beefy as mine but its still good. And we are connected to the same Gigabit switch, his computer did not do it.

Its so random and occasional though, and as I said could have been the people you were playing against or the server you were connected to. Its not consistent.

The only other thing that could be causing this is if you have software running in the background. an occasional framerate hiccup like what you see in GTA V will happen, even if everything is perfect, its the nature of PC gaming. You definitely do not have a hardware issue.

 

[calebworthy21]

Both videos are the same, but anyway it looks fine, sounds like its fine as you said. All the evidence here tells me your system is perfectly fine and any hangups you may be getting are from the Network or game's servers as I said.

So I got good news and bad news I guess. I was playing GTA 5 in story mode, which is offline. Then I got this
https://drive.google.com/open?id=1rwpZvw5KDr_i8CEK0_BTT8yHa9NHYN3l
https://drive.google.com/open?id=1Xs_azfG9GgRC-20MdFa4nKTqwHCN_-Qh

I guess I would rather it be my][/b system if it is because then I can do something about it. Can't really do anything if its internet.

Another note. I went and downloaded fortnite on my brothers PC, his isn't as beefy as mine but its still good. And we are connected to the same Gigabit switch, his computer did not do it.

Its so random and occasional though, and as I said could have been the people you were playing against or the server you were connected to. Its not consistent.

The only other thing that could be causing this is if you have software running in the background. an occasional framerate hiccup like what you see in GTA V will happen, even if everything is perfect, its the nature of PC gaming. You definitely do not have a hardware issue.

I feel, I'm gonna try my friends internet still. One thing that makes me still suspect my computer is this clip.

https://drive.google.com/open?id=1D9C_kj7ET9d7Rh3OhCi7LATfYLS2HYej

Like that just randomly started happening.

 

[Rogue Leader]

I feel, I'm gonna try my friends internet still. One thing that makes me still suspect my computer is this clip.

https://drive.google.com/open?id=1D9C_kj7ET9d7Rh3OhCi7LATfYLS2HYej

Like that just randomly started happening.

3 things can cause that, massive overheating of the CPU or GPU, a ton of programs running in the background taking all your CPU performance, or a network issue.

 

[calebworthy21]

I feel, I'm gonna try my friends internet still. One thing that makes me still suspect my computer is this clip.

https://drive.google.com/open?id=1D9C_kj7ET9d7Rh3OhCi7LATfYLS2HYej

Like that just randomly started happening.

3 things can cause that, massive overheating of the CPU or GPU, a ton of programs running in the background taking all your CPU performance, or a network issue.

Most likely, I wanted to just start trying things and my friend had an extra SSd but nothing, also someone reccomended to me to actually turn off shadowplay, i read on another thread someone having the same exact issues, with fortnite, as well.

I know this isn't the appropriate thread for this, but I have an SSD and a 4TB HDD, on the HDD how do I get like, the program files, program filed (86x), temp, users... etc,

how do I get those to be there? theres nothing on the hard drive right now because i reformat it, so Im just waiting till I can do that.

 

[Rogue Leader]

Well yeah if youre not recording turn off shadowplay it does take some system performance. But i wouldnt worry much with the processor you have.

You can't just move those folders to that drive, many of them need to be on your SSD boot drive. For example your users folder MUST be on the boot drive.

If you want games on your HDD you need to uninstall them and move them to there. For example in Steam's options menu you can set the install folder, so you point it to your HDD. This is a good article how to do that

https://lifehacker.com/how-to-move-a-pc-game-to-another-hard-drive-without-re-1714706774

 

[calebworthy21]

Well yeah if youre not recording turn off shadowplay it does take some system performance. But i wouldnt worry much with the processor you have.

You can't just move those folders to that drive, many of them need to be on your SSD boot drive. For example your users folder MUST be on the boot drive.

If you want games on your HDD you need to uninstall them and move them to there. For example in Steam's options menu you can set the install folder, so you point it to your HDD. This is a good article how to do that

https://lifehacker.com/how-to-move-a-pc-game-to-another-hard-drive-without-re-1714706774

Gotchya, I was thinking those folders need to be on both hard drives, like they both gotta have them. So for my games on my HDD, I can just make a folder called games and put them all in there basically?

 

[Rogue Leader]

Well yeah if youre not recording turn off shadowplay it does take some system performance. But i wouldnt worry much with the processor you have.

You can't just move those folders to that drive, many of them need to be on your SSD boot drive. For example your users folder MUST be on the boot drive.

If you want games on your HDD you need to uninstall them and move them to there. For example in Steam's options menu you can set the install folder, so you point it to your HDD. This is a good article how to do that

https://lifehacker.com/how-to-move-a-pc-game-to-another-hard-drive-without-re-1714706774

Gotchya, I was thinking those folders need to be on both hard drives, like they both gotta have them. So for my games on my HDD, I can just make a folder called games and put them all in there basically?

Basically but follow the article. Steam games need to be done one way, Origin another. Some games if they are on disc may need to be re-installed, it depends on the game.

 

[calebworthy21]

Well yeah if youre not recording turn off shadowplay it does take some system performance. But i wouldnt worry much with the processor you have.

You can't just move those folders to that drive, many of them need to be on your SSD boot drive. For example your users folder MUST be on the boot drive.

If you want games on your HDD you need to uninstall them and move them to there. For example in Steam's options menu you can set the install folder, so you point it to your HDD. This is a good article how to do that

https://lifehacker.com/how-to-move-a-pc-game-to-another-hard-drive-without-re-1714706774

Gotchya, I was thinking those folders need to be on both hard drives, like they both gotta have them. So for my games on my HDD, I can just make a folder called games and put them all in there basically?

Basically but follow the article. Steam games need to be done one way, Origin another. Some games if they are on disc may need to be re-installed, it depends on the game.

Disabled Shadowplay, unfortunatley, that did not work. Kinda wanna rip my hair out by now. But anyways. I am gonna bring my brothers computer into my room and plug my setup into his, if does the same thing, internet, if it doesn't, then it would be my computer correct?

 

[Rogue Leader]

Yeah but you need to test it for a while, to be sure.

 

[calebworthy21]

Yeah but you need to test it for a while, to be sure.

Before I did that, I talked to someone who had a similiar issue, I used DDU to reinstall drivers, and not download GeForce Expiereince, I no longer have the issue.

 

[Rogue Leader]

Yeah but you need to test it for a while, to be sure.

Before I did that, I talked to someone who had a similiar issue, I used DDU to reinstall drivers, and not download GeForce Expiereince, I no longer have the issue.

I can see that having an effect on some games. I honestly thought you had done that already. Glad it worked out.

 

[calebworthy21]

Yeah but you need to test it for a while, to be sure.

Before I did that, I talked to someone who had a similiar issue, I used DDU to reinstall drivers, and not download GeForce Expiereince, I no longer have the issue.

I can see that having an effect on some games. I honestly thought you had done that already. Glad it worked out.

So, my computer stilll did the stutter a little bit. I went and got my brothers and plugger my setup into his, and he had no problem. What should I take out of his and put in mine to test what it could be. Also regarding things running in the background, the biggest is spotify but its not taking up that much. I also saw when the stutter happens my disk spike, what you think?

 

[Rogue Leader]

That stutter you have is intermittent and in only specific games. There is no way its a hardware issue.

Spotify can use a lit of bandwidth in some cases. You need to test stuff with NOTHING else running except what is essential.

The only way you are gonna clear this is to literally wipe the machine and reinstall Windows. Its literally not consistent enough to diagnose.

 

[calebworthy21]

That stutter you have is intermittent and in only specific games. There is no way its a hardware issue.

Spotify can use a lit of bandwidth in some cases. You need to test stuff with NOTHING else running except what is essential.

The only way you are gonna clear this is to literally wipe the machine and reinstall Windows. Its literally not consistent enough to diagnose.

I had wiped my PC, but didn't reinstall windows. I actually might do that cause that is less time consuming. How would I uninstall windows as well. I know you can reset, but I did that before, but that uses windows to reset your hard drives.

 

[Rogue Leader]

That stutter you have is intermittent and in only specific games. There is no way its a hardware issue.

Spotify can use a lit of bandwidth in some cases. You need to test stuff with NOTHING else running except what is essential.

The only way you are gonna clear this is to literally wipe the machine and reinstall Windows. Its literally not consistent enough to diagnose.

I had wiped my PC, but didn't reinstall windows. I actually might do that cause that is less time consuming. How would I uninstall windows as well. I know you can reset, but I did that before, but that uses windows to reset your hard drives.

Just download the Windows Media Creation tool https://www.microsoft.com/en-us/software-download/windows10ISO

use a USB thumb drive to create a win 10 installer, boot from that, and when it asks you where you want to install windows delete all your partitions and create a new one and install Windows that way.

Keep in mind this will only wipe your SSD. Your HDD you would need to wipe separately, or you can keep the data thats on it. Like if your steam games are downloaded there you can always install steam on the new system and point it to the game folder on that drive. Or maybe you just want to wipe everything and redownload just in case, up to you.

 

[calebworthy21]

That stutter you have is intermittent and in only specific games. There is no way its a hardware issue.

Spotify can use a lit of bandwidth in some cases. You need to test stuff with NOTHING else running except what is essential.

The only way you are gonna clear this is to literally wipe the machine and reinstall Windows. Its literally not consistent enough to diagnose.

I had wiped my PC, but didn't reinstall windows. I actually might do that cause that is less time consuming. How would I uninstall windows as well. I know you can reset, but I did that before, but that uses windows to reset your hard drives.

Just download the Windows Media Creation tool https://www.microsoft.com/en-us/software-download/windows10ISO

use a USB thumb drive to create a win 10 installer, boot from that, and when it asks you where you want to install windows delete all your partitions and create a new one and install Windows that way.

Keep in mind this will only wipe your SSD. Your HDD you would need to wipe separately, or you can keep the data thats on it. Like if your steam games are downloaded there you can always install steam on the new system and point it to the game folder on that drive. Or maybe you just want to wipe everything and redownload just in case, up to you.

I already have the thumb drive. I got that, but like when I go to reset my PC, it will boot back up in windows after its done, is there an option to wipe windows as well?

 

[Rogue Leader]

Don't do "reset my pc" When you boot from the thumb drive, do "Install Windows 10", It will ask you where, and you want to delete your partitions, and then create a new one. That will wipe the drive.

Follow this

https://www.groovypost.com/howto/clean-install-Windows-10/

 

[calebworthy21]

Don't do "reset my pc" When you boot from the thumb drive, do "Install Windows 10", It will ask you where, and you want to delete your partitions, and then create a new one. That will wipe the drive.

Follow this

https://www.groovypost.com/howto/clean-install-Windows-10/

Alright, so, I’ve done, more reading than I’d like to in a days work, but apparently, it had soemthing to do with windows 10 creator update, yet windows does not let others create the media installation to install the 1603 anniversary update, do I don’t knke what to do, mind seeing if you can find a way? A lot of srticles say, go to update and security, and rollback to an older version of windows, but i do not have that option. Thanks

 

[Rogue Leader]

Hold on you think your issue is due to creators update? I seriously doubt that, the only time I've seen that is when people have older or prebuilt hardware, which you have neither. You should absolutely NOT have to run an old Windows version with such new stuff.

You really need to do a fresh install of the most current version.

 

[calebworthy21]

Hold on you think your issue is due to creators update? I seriously doubt that, the only time I've seen that is when people have older or prebuilt hardware, which you have neither. You should absolutely NOT have to run an old Windows version with such new stuff.

You really need to do a fresh install of the most current version.

I've read on here and Nvidia support page of many poeple having the same problem. But I will do a fresh install. Another thing I saw was the creators update failure to read PCI-E ports correctly, just switched out mine just in case. Though I will do a fresh install. I know its not my internet because I just plugged in my brothers computer and tried black desert and he had no problems, his computer is also not as good as mine, hes has GTX 1060, with an i5, dont know what exact.

Also I have had this problem since I build my PC, I made a post about it the 20th of January. Also I told you I got a brand new SSD, downloaded windows and fortnite and still got the same issues. Thats why I dont think the fresh install of windows will do much because I did it on my SSD

 

[Rogue Leader]

Hold on you think your issue is due to creators update? I seriously doubt that, the only time I've seen that is when people have older or prebuilt hardware, which you have neither. You should absolutely NOT have to run an old Windows version with such new stuff.

You really need to do a fresh install of the most current version.

I've read on here and Nvidia support page of many poeple having the same problem. But I will do a fresh install. Another thing I saw was the creators update failure to read PCI-E ports correctly, just switched out mine just in case. Though I will do a fresh install. I know its not my internet because I just plugged in my brothers computer and tried black desert and he had no problems, his computer is also not as good as mine, hes has GTX 1060, with an i5, dont know what exact.

But he likely has the newest Windows 10 update installed.

People tend to blame Windows 10 updates for issues that should be corrected in drivers and so on. Like I said 99% of the time these issues are with older hardware or OEM type hardware. I just don't see it being the issue with yours, and I bet once you do a clean install of everything it will fix any problems you may have.

 

[calebworthy21]

Hold on you think your issue is due to creators update? I seriously doubt that, the only time I've seen that is when people have older or prebuilt hardware, which you have neither. You should absolutely NOT have to run an old Windows version with such new stuff.

You really need to do a fresh install of the most current version.

I've read on here and Nvidia support page of many poeple having the same problem. But I will do a fresh install. Another thing I saw was the creators update failure to read PCI-E ports correctly, just switched out mine just in case. Though I will do a fresh install. I know its not my internet because I just plugged in my brothers computer and tried black desert and he had no problems, his computer is also not as good as mine, hes has GTX 1060, with an i5, dont know what exact.

But he likely has the newest Windows 10 update installed.

People tend to blame Windows 10 updates for issues that should be corrected in drivers and so on. Like I said 99% of the time these issues are with older hardware or OEM type hardware. I just don't see it being the issue with yours, and I bet once you do a clean install of everything it will fix any problems you may have.

Alrighty, you know a lot more than I do so I'm gonna try it.

Give me any pointers you got, I mean this is frustrating as hell, but it helps me learn so.

Im gonna try this fresh install in a little bit, and turn off the windows automatic updates. Ill let you know, should be done in a little.

 

[Rogue Leader]

Fresh install, you don't need to turn off automatic updates as when you do it from the media creation tool it will give you the latest version, so it won't even ask to update right now. Install the NEWEST drivers and software for every bit of hardware you have.

Then test it.

If it somehow still does the same issue, look through what you have running in the background, in the system tray (for example logitech keyboards have like key mapping software) and disable some of those things, and try again. Software or drivers incompatible with Windows can cause such issues.

 

[calebworthy21]

Fresh install, you don't need to turn off automatic updates as when you do it from the media creation tool it will give you the latest version, so it won't even ask to update right now. Install the NEWEST drivers and software for every bit of hardware you have.

Then test it.

If it somehow still does the same issue, look through what you have running in the background, in the system tray (for example logitech keyboards have like key mapping software) and disable some of those things, and try again. Software or drivers incompatible with Windows can cause such issues.

I have Razer keyboard and mouse and logitech headphones but never really had that issue. For installing all of the newest drivers, the only thing I ever install is GPU, so what else would I need to install? Also will the fresh windows install take off the physx and nvidia driver install? or will i need to take them off with DDU then do it again?

 

[Rogue Leader]

Fresh install, you don't need to turn off automatic updates as when you do it from the media creation tool it will give you the latest version, so it won't even ask to update right now. Install the NEWEST drivers and software for every bit of hardware you have.

Then test it.

If it somehow still does the same issue, look through what you have running in the background, in the system tray (for example logitech keyboards have like key mapping software) and disable some of those things, and try again. Software or drivers incompatible with Windows can cause such issues.

I have Razer keyboard and mouse and logitech headphones but never really had that issue. For installing all of the newest drivers, the only thing I ever install is GPU, so what else would I need to install? Also will the fresh windows install take off the physx and nvidia driver install? or will i need to take them off with DDU then do it again?

You are wiping your entire SSD so yes you need to reinstall everything, you don't need to uninstall anything with DDU you are doing it fresh. Especially the Nvidia drivers. Download the newest one and install it. In the worst case if you have this issue after reinstalling, uninstall GeForce Experience and only use the drivers.

There has to be software for your keyboard and mouse settings right? Those could cause conflicts, IF you install or use them.