Question need help with cpu

[frisiaa]

Hello people, I've upgraded from a Ryzen 3 2200G to a Ryzen 5 5600G. I have this on a MSI B450 Pro-M2 mobo, which is, according to Google and people on forums, compatible with my cpu. I installed the new cpu on my mobo, and it won't work. I checked everything, everything's powered and I updated my bios (forgot the version, could post it if people need to know). People here on reddit said it would be fine. After all this it still won't work. I plugged my old cpu in, and it worked fine. Help!

 

[DRagor]

Yes, it matters which BIOS version you are at. It should be the last one v2I from 2022-08-05. Double check that you have it correct.

 

[punkncat]

Also, be sure to read EACH BIOS updates notes BEFORE you install them to be sure whether there is a bridge BIOS (one that needs to be installed first) before than final version.

Aside from that, did you source the new CPU as new, or used?

 

[frisiaa]

Yes, it matters which BIOS version you are at. It should be the last one v2I from 2022-08-05. Double check that you have it correct.

it is the latest version, i just checked

 

[frisiaa]

Also, be sure to read EACH BIOS updates notes BEFORE you install them to be sure whether there is a bridge BIOS (one that needs to be installed first) before than final version.

Aside from that, did you source the new CPU as new, or used?

i couldnt find anything on this, so i think not?
the cpu is brand new, got it in last friday.

 

[punkncat]

Inspect the 5xxx closely and make sure no pins are bent or missing. It could simply be a BOB.

 

[frisiaa]

Inspect the 5xxx closely and make sure no pins are bent or missing. It could simply be a BOB.

sorry, maybe this is a stupid question, but where is the 5xxx located? and what is a bob?