- Aug 13, 2020
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Recently got my TUF506IH-RS53 (ASUS TUF Gaming Laptop), about 1-2 months ago.
I noticed in the last month that it would freeze up randomly in progressive ways.
I would go to sleep at night, then when I'd return in the morning, the laptop would be frozen. Hard reboot/restart would be the only option to get it working again.
I would never notice this while using the laptop until recently. What I notice is when there is a high enough SSD workload, the laptop freezes. Today I was downloading a lot of files (about 50GB worth), and the laptop froze about 3-4 times during that time. The freeze was progressive: first, activity of the opened apps would freeze, but I could still alt-tab, move the mouse, and cycle through different opened apps; I wouldn't be able to use any of the data inside the apps as they would be non-interactable. I wouldn't be able to open or close any apps. Then, that would freeze too, and I would only be able to move the mouse cursor. The mouse cursor being able to move may or may not eventually freeze up too.
It's a relatively new laptop, so there isn't much on it. What's the problem?
I'm kind of suspecting the Kingston SSD that comes with the laptop, an nVME. It's too late to return it, as the 30-day window from Amazon has passed. Do you really believe the SSD is the issue, as I do? There's gotta be something else, I hope!
What I tried: https://www.partitionwizard.com/partitionmagic/win10-freezes-randomly.html
And of course power settings. Everything set to "stay on forever" (which I did first day I got the laptop, actually).
I noticed in the last month that it would freeze up randomly in progressive ways.
I would go to sleep at night, then when I'd return in the morning, the laptop would be frozen. Hard reboot/restart would be the only option to get it working again.
I would never notice this while using the laptop until recently. What I notice is when there is a high enough SSD workload, the laptop freezes. Today I was downloading a lot of files (about 50GB worth), and the laptop froze about 3-4 times during that time. The freeze was progressive: first, activity of the opened apps would freeze, but I could still alt-tab, move the mouse, and cycle through different opened apps; I wouldn't be able to use any of the data inside the apps as they would be non-interactable. I wouldn't be able to open or close any apps. Then, that would freeze too, and I would only be able to move the mouse cursor. The mouse cursor being able to move may or may not eventually freeze up too.
It's a relatively new laptop, so there isn't much on it. What's the problem?
I'm kind of suspecting the Kingston SSD that comes with the laptop, an nVME. It's too late to return it, as the 30-day window from Amazon has passed. Do you really believe the SSD is the issue, as I do? There's gotta be something else, I hope!
What I tried: https://www.partitionwizard.com/partitionmagic/win10-freezes-randomly.html
And of course power settings. Everything set to "stay on forever" (which I did first day I got the laptop, actually).
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