[SOLVED] PC shuts down while gaming?

[chiefpapaya]

I recently built a R5 3600 NVidia 2060 system for the first time & it has been running well until I started playing real demanding game titles. That's when my PC would just randomly reset without a single warning just on one second then I get my motherboard screen the next as it reboots.

Trying to figure it out I decided to try Cinebench stress test to see if it could handle it and it consistently shut down 4 times like 1/4 of the way through the test?

Anybody have any experience with this ? What could be the reason behind the shut downs?

Any and all help is greatly appreciated. I suspect it to be a few things :

-PSU cable is missing 4 pin ATX12v2 cpu connector for the motherboard
-CPU is overheating reaches 36 C on Ryzen Master just sitting with browser on & upwards of 55 C when running a game
-case fans are not providing enough airflow or my Hyper 212 black rgb edition isn't doing enough to help cool the system

 

[James Eckmeder]

Your system probably shutting down to overheating. You need a new cooler and thermal paste. The extra 4 pins on a 24 pin connector are for extra power, if a device tries to pull more power that isn't supplied, it's going to crash.

 

[chiefpapaya]

Your system probably shutting down to overheating. You need a new cooler and thermal paste. The extra 4 pins on a 24 pin connector are for extra power, if a device tries to pull more power that isn't supplied, it's going to crash.

I currently have the Hyper 212 Evo RGB Black Edition, from what the reviews said its fine air cooler that supposedly gets the job done. I suspect it to be the bad ventilation of the case to the reason the cooler isn't cooling well enough but I'll research upgrading coolers if I must. As for the 4 pin connector, I was just wondering could it be that during a more intense performance demanding game , could it be that the system is crashing because its missing that extra power ? If so.... will some sort of a 8 pin to 8 +4 pin adpater get the job done or will I need a completely different power supply?

 

[James Eckmeder]

I currently have the Hyper 212 Evo RGB Black Edition, from what the reviews said its fine air cooler that supposedly gets the job done. I suspect it to be the bad ventilation of the case to the reason the cooler isn't cooling well enough but I'll research upgrading coolers if I must. As for the 4 pin connector, I was just wondering could it be that during a more intense performance demanding game , could it be that the system is crashing because its missing that extra power ? If so.... will some sort of a 8 pin to 8 +4 pin adpater get the job done or will I need a completely different power supply?

The extra power is only necessary if the components you are using get all their power from the motherboard.

 

[chiefpapaya]

well I got an AsRock b550 pro 4 as my motherboard and idk does that extra power cover things like keyboard and mouse/USB ports on the motherboard? Because I use all of those often

 

[James Eckmeder]

well I got an AsRock b550 pro 4 as my motherboard and idk does that extra power cover things like keyboard and mouse/USB ports on the motherboard? Because I use all of those often

Peripherals don't require the extra power. The extra power usually covers PCI-E.

 

[chiefpapaya]

Peripherals don't require the extra power. The extra power usually covers PCI-E.

so its the graphics card not having enough power thats causing the crashes?

 

[James Eckmeder]

So its the graphics card not having enough power thats causing the crashes?

You can try removing the GPU and see if the PC runs without crashing.