[SOLVED] Games keep crashing or computer restarts itself ?

[sakkeex]

Hi

So my games keeps crashing or restarts the whole computer, no bsod and event viewer doesnt show anything either
All the voltages looks good also.

Things i have tried so far:

reinstalled drivers
Tried with another GPU
Did memory diagnostic and switched RAM to different slots
CPU temperature is good(62 celsius when gaming Ryzen 5 3600)
All the drives are good according to crystaldiscinfo
Latest BIOS


PC specs
Mobo: Asrock ab350m
CPU: AMD Ryzen 5 3600
GPU: AMD Rx 5500 XT
PSU: EVGA 500 BQ
Memory: G.skill flare x
OS: Windows 10 pro

 

[drivinfast247]

Try a different PSU. What slots is RAM currently installed?

 

[sakkeex]

Try a different PSU. What slots is RAM currently installed?

They are currently installed at A2 and B2. Is there anyway i could test psu without trying with another one? I cant get one right now

 

[drivinfast247]

Make sure you're on latest chipset drivers available on AMD website.

 

[sakkeex]

Make sure you're on latest chipset drivers available on AMD website.

I installed newest one, no luck unfortunately

 

[drivinfast247]

Has it ever worked properly? Was this a new build? New install of Windows?

 

[sakkeex]

Has it ever worked properly? Was this a new build? New install of Windows?

Yes it has worked perfectly ever since i build it, which was 3 years ago. And after CPU and GPU upgrade it has worked. I havent reinstalled windows yet

 

[NoTraX]

Hi

So my games keeps crashing or restarts the whole computer, no bsod and event viewer doesnt show anything either
All the voltages looks good also.

Things i have tried so far:

reinstalled drivers
Tried with another GPU
Did memory diagnostic and switched RAM to different slots
CPU temperature is good(62 celsius when gaming Ryzen 5 3600)
All the drives are good according to crystaldiscinfo
Latest BIOS


PC specs
Mobo: Asrock ab350m
CPU: AMD Ryzen 5 3600
GPU: AMD Rx 5500 XT
PSU: EVGA 500 BQ
Memory: G.skill flare x
OS: Windows 10 pro

Try Driver Booster 8 to check if ALL your drivers are up to date

 

[drivinfast247]

Try Driver Booster 8 to check if ALL your drivers are up to date

Don't do that! Avoid driver finder software!

 

[NoTraX]

Don't do that! Avoid driver finder software!

Why not?

 

[drivinfast247]

Usually what you're experiencing is due to a faulty PSU.

Are you on latest chipset driver from AMD?

 

[NoTraX]

Hi

So my games keeps crashing or restarts the whole computer, no bsod and event viewer doesnt show anything either
All the voltages looks good also.

Things i have tried so far:

reinstalled drivers
Tried with another GPU
Did memory diagnostic and switched RAM to different slots
CPU temperature is good(62 celsius when gaming Ryzen 5 3600)
All the drives are good according to crystaldiscinfo
Latest BIOS


PC specs
Mobo: Asrock ab350m
CPU: AMD Ryzen 5 3600
GPU: AMD Rx 5500 XT
PSU: EVGA 500 BQ
Memory: G.skill flare x
OS: Windows 10 pro

How is the airflow in your case? and is your PSU mounted at the top or bottom in your case? Because if you don't have any airflow in your case your components could produce enough heat inside the case which could trigger the PSU's temperature safety mechanism to shut off.
plus if your PSU is working hard(close to it's limit) it generates alot more heat which could possibly trigger that safety mechanism aswell.
It could also be that you simply do not have enough watt for your system (seems unlikely)

 

[drivinfast247]

Why not?

They are notorious for installing incorrect or outdated drivers.

 

[NoTraX]

They are notorious for installing incorrect or outdated drivers.

I would recommend you actually check up on the software, some reviews, even try the program yourself if you haven't. This software has solved so many issues for so many people including myself and friends. From my understanding driver booster 8 is one of the more reliable program that actually does what it is supposed to.
It also automatically backs up every single driver update you do so you easily can roll back in case problems were to occur after any updates.

 

[madchemist83]

I doubt it's a driver issue especially that you don't get any errors in event viewer. Sounds like electrical problem - hence PSU. Recommended PSU wattage for your system is 550W, it just simply doesn't have enough juice. Get something like Corsair RM850x.

 

[sakkeex]

I doubt it's a driver issue especially that you don't get any errors in event viewer. Sounds like electrical problem - hence PSU. Recommended PSU wattage for your system is 550W, it just simply doesn't have enough juice. Get something like Corsair RM850x.

Sorry for the late reply. So i got my new motherboard which i order a while ago, fresh installed windows, still crashing but not as frequently. I will order new psu soon.

 

[sakkeex]

How is the airflow in your case? and is your PSU mounted at the top or bottom in your case? Because if you don't have any airflow in your case your components could produce enough heat inside the case which could trigger the PSU's temperature safety mechanism to shut off.
plus if your PSU is working hard(close to it's limit) it generates alot more heat which could possibly trigger that safety mechanism aswell.
It could also be that you simply do not have enough watt for your system (seems unlikely)

I think airflow is fine, 2 intake fans and 3 exhaust. PSU is placed bottom of the case. Will order new psu soon

 

[sakkeex]

New psu fixed it! Thanks everyone for the help