Question Microphone goes extremely loud after muting/unmuting

[Specko1903]

Not sure under which forum to post this so its here. Im having issues with my microphone being pretty quiet 90% of the time but sometimes it randomly goes extremely loud. I can replicate the problem a 100% of the time by muting on the headset and unmuting. The headset is Razer kraken 3.5mm version, and it has already been RMAd so i dont think its the problem.
MOBO and CPU:
Gigabyte AX370 Gaming K5
AMD Ryzen 5 1600

 

[white.a.drew]

Not sure under which forum to post this so its here. Im having issues with my microphone being pretty quiet 90% of the time but sometimes it randomly goes extremely loud. I can replicate the problem a 100% of the time by muting on the headset and unmuting. The headset is Razer kraken 3.5mm version, and it has already been RMAd so i dont think its the problem.
MOBO and CPU:
Gigabyte AX370 Gaming K5
AMD Ryzen 5 1600

https://download.gigabyte.com/FileL...8945.1.zip?v=7186b5919b6e7fb4e046f7549aa6227b
Audio driver

https://download.gigabyte.com/FileL...21.306.zip?v=c9cbb0ecd4d25496b67858c752aafa64
Chipset driver

https://download.gigabyte.com/FileL...23.5.2.zip?v=2e978405bbf26fee3603bcf45caad40c
Ethernet driver

 

[Specko1903]

https://download.gigabyte.com/FileL...8945.1.zip?v=7186b5919b6e7fb4e046f7549aa6227b
Audio driver

https://download.gigabyte.com/FileL...21.306.zip?v=c9cbb0ecd4d25496b67858c752aafa64
Chipset driver

https://download.gigabyte.com/FileL...23.5.2.zip?v=2e978405bbf26fee3603bcf45caad40c
Ethernet driver

The problem persists after updating

 

[white.a.drew]

The problem persists after updating

https://www.razer.com/71-surround-sound
You can try razers dedicated eq app

 

[Specko1903]

https://www.razer.com/71-surround-sound
You can try razers dedicated eq app

I already have it installed, unfortunately its only to setup 7.1 surround annd you have nno micropohne options in it

 

[white.a.drew]

I already have it installed, unfortunately its only to setup 7.1 surround annd you have nno micropohne options in it

Have you tried cleaning the connections

 

[Specko1903]

Have you tried cleaning the connections

yup, same thing.
also already tried various realtek driver versions, tried a different splitter cable since this headset comes with one for its combo jack, tried the headset without the splitter on my dads phone and it worked there but it was really quiet altough id did not become extremely loud when umnuting

 

[white.a.drew]

yup, same thing.
also already tried various realtek driver versions, tried a different splitter cable since this headset comes with one for its combo jack, tried the headset without the splitter on my dads phone and it worked there but it was really quiet altough id did not become extremely loud when umnuting

Sounds like a port problem some odd way the you have basically covered all the steps to resolve this