[SOLVED] Never-ending Computer Troubles

[Fibbitson]

I recently built my computer just after Christmas time all parts new off amazon, I’d never made a computer but had a friend to help construction was stressful and at one point I thought the cpu was crushed it seemed fine and we carried on to boot downloaded windows and proceeded.

My first problem I had was overclocking my ram causing BSODs once finding out this was the initial problem I defaulted my settings and updated my mobo bios, however recently my gpu RX 580 ASUS card presented two times diagonal artefacts on the screen where my computer restarted aswell as BSODing on both occasions , giving an obvious video card error “video tdr failure” however my gpu is fine as of now not presenting this problem (this has happened over 2 weeks)

But on to the next problem is after launching twice today and yesterday I had two BSODs both system service exception and I’m lost bored of having problems I’ve tried windows support where they tell you do to scans and reinstall windows but problems still persist. Also I have no money to cover any of these parts but at least it would be good to know exactly what is wrong. Any help would be appreciated immensely!

Computer Specs:

• Ryzen 5 1500x
• Radeon ASUS RX 580 4gb OC EDITION
• ASUS B450-MA motherboard
• EVGA 80+ white 650W power supply
• Corsair vengeance 8gb ram

 

[Ralston18]

Use Reliability History and Event Viewer to look for error codes, warnings, and even informational events that correspond in time with the problems being experienced.

Power down, unplug, and open the case.

Clean as necessary and then reseat all cables, cards, RAM, and jumpers to ensure that all are fully and firmly in place.

Stop overclocking and determine if doing so restores stability.

Then gradually overclock upwards (if desired) as long as there are no problems.

Refer to the motherboard's User Guide/Manual and other documents to ensure that you do not misconfigure any settings.

 

[OllympianGamer]

Also when your pc blue screens it saves a mini dump log file, use a mini dump reader to analyse the file for more info on the blue screen.

 

[Fibbitson]

Also when your pc blue screens it saves a mini dump log file, use a mini dump reader to analyse the file for more info on the blue screen.

I have 3 recent dump files from blue screen viewer two are the SYSTEM SERVICE EXCEPTION and one is the VIDEO TDR FAILURE however they both seem separate problems of my computer.


031720-13171-01.dmp 17/03/2020 13:05:09 SYSTEM_SERVICE_EXCEPTION 0x0000003b 0000000080000003 fffff8013625a1c8 ffffd58efc760a10 0000000000000000 ntoskrnl.exe ntoskrnl.exe+1c2380 x64 ntoskrnl.exe+1c2380 C:\WINDOWS\Minidump\031720-13171-01.dmp 8 15 18362 1,112,449 17/03/2020 13:05:47




031620-16343-01.dmp 16/03/2020 14:18:48 SYSTEM_SERVICE_EXCEPTION 0x0000003b 0000000080000003 fffff8056f85a1c8 ffffd18b333b6a10 0000000000000000 ntoskrnl.exe ntoskrnl.exe+1c2380 x64 ntoskrnl.exe+1c2380 C:\WINDOWS\Minidump\031620-16343-01.dmp 8 15 18362 1,126,431 16/03/2020 14:19:24





031520-13437-01.dmp 15/03/2020 15:09:26 0x00000116 ffffb002552ee010 fffff8041f9309f0 0000000000000000 000000000000000d dxgkrnl.sys dxgkrnl.sys+23fe5a x64 ntoskrnl.exe+1c2380 C:\WINDOWS\Minidump\031520-13437-01.dmp 8 15 18362 367,728 15/03/2020 15:10:00
(VIDEO CARD ERROR)

 

[Fibbitson]

Use Reliability History and Event Viewer to look for error codes, warnings, and even informational events that correspond in time with the problems being experienced.

Power down, unplug, and open the case.

Clean as necessary and then reseat all cables, cards, RAM, and jumpers to ensure that all are fully and firmly in place.

Stop overclocking and determine if doing so restores stability.

Then gradually overclock upwards (if desired) as long as there are no problems.

Refer to the motherboard's User Guide/Manual and other documents to ensure that you do not misconfigure any settings.

Thank you for the advice Ill get round to trying these things.