Question router slowing download speeds

[velocci]

Hi all, I recently upgraded my internet to 1Gbps. I have a modem from my ISP. I have it in bridged mode cause I have my own router plugged into it. it only has 4 lan ports but I have many wired devices. so I also have a 12 port switch plugged into the router. All my devices are plugged into the switch. after getting that 1Gbps internet package, I used speedtest.net to test my download and upload speeds and I was lucky to get over 500Mbps. using some other servers I would get even less. so I plugged my computer directly into the modem and ran the test again and got 930Mbps at most. so I know its not my ISP or my modem. I plugged my machine directly into my router with the switch unplugged. so now its just my machine on the router, nothing else. I ran the test again and got over 500Mbps again. so that means my router is the problem. I have the Netgear R7200. I went into the configuration of the router and that port is set to 1000M/full. so the port is not the problem. this router should be capable of getting me 1Gbps on my machine. Why do you think I'm getting only half of it? is there a spec on this router that's preventing it? or a setting to check for? and second question, do you have any recommendations as to what router should I upgrade to? preferably a Netgear cause I'm used to its configuration. as far as requirements goes, I'm not a gamer. But I do have a QNAP nas and on this nas I have a VM that I use for private torrents. my two media streamers are wired and sometimes stream from netflix or from my Plex server. my wireless requirements are not high. I just have a few phones and a couple of tablets. my wife often streams from spotify. thanks in advance.

 

[lantis3]

Turn off QoS feature.

 

[kanewolf]

Hi all, I recently upgraded my internet to 1Gbps. I have a modem from my ISP. I have it in bridged mode cause I have my own router plugged into it. it only has 4 lan ports but I have many wired devices. so I also have a 12 port switch plugged into the router. All my devices are plugged into the switch. after getting that 1Gbps internet package, I used speedtest.net to test my download and upload speeds and I was lucky to get over 500Mbps. using some other servers I would get even less. so I plugged my computer directly into the modem and ran the test again and got 930Mbps at most. so I know its not my ISP or my modem. I plugged my machine directly into my router with the switch unplugged. so now its just my machine on the router, nothing else. I ran the test again and got over 500Mbps again. so that means my router is the problem. I have the Netgear R7200. I went into the configuration of the router and that port is set to 1000M/full. so the port is not the problem. this router should be capable of getting me 1Gbps on my machine. Why do you think I'm getting only half of it? is there a spec on this router that's preventing it? or a setting to check for? and second question, do you have any recommendations as to what router should I upgrade to? preferably a Netgear cause I'm used to its configuration. as far as requirements goes, I'm not a gamer. But I do have a QNAP nas and on this nas I have a VM that I use for private torrents. my two media streamers are wired and sometimes stream from netflix or from my Plex server. my wireless requirements are not high. I just have a few phones and a couple of tablets. my wife often streams from spotify. thanks in advance.

I would start by saving your current config to your PC then doing a factory reset of the router. There are a lot of things you can enable in a router that will slow it down. A factory reset will clear all that. Then just set basic features, admin password, SSID and WIFI password. Then retest.

 

[velocci]

thanks Lantis3 and kanewolf, I will try those.

 

[velocci]

Turn off QoS feature.

QoS was already disabled

 

[velocci]

I would start by saving your current config to your PC then doing a factory reset of the router. There are a lot of things you can enable in a router that will slow it down. A factory reset will clear all that. Then just set basic features, admin password, SSID and WIFI password. Then retest.

If I backup my settings, will it backup every setting? Are there settings it won’t backup?

 

[lantis3]

Did you stop torrenting when you do the speedtest?

 

[velocci]

Did you stop torrenting when you do the speedtest?

No. But I wasn’t downloading at the time and was barely uploading anything. My upload speed from my ISP is 50Mbs and I normally actually do more like 200Kbps at best anyways. But just in case I will try the speed test without the torrenting.

 

[lantis3]

So 500Mbps speedtest results all coming from wired devices?

 

[velocci]

So 500Mbps speedtest results all coming from wired devices?

I just remembered, when I had my PC plugged into my routers all alone without my switch, it was just the modem, router and the PC and the speedtest measured over 500Mbps. only when I had the PC plugged directly into the modem did I get speeds of 933Mbps. so the issue is with the router. either there is a setting in there preventing it from reaching the 1Gbps or its just old. but it is a 1Gbps router so it should be fine. so it must be a setting.

 

[lantis3]

Modem model? is it a modem or a modem gateway?
if it's a modem, you don't have to configure it at all, it's in bridge mode already.
If it's a modem gateway, then you have to configure it as bridge and provide your own router. It's possible you configured it wrong.

Also try to reset windows network.
https://answers.microsoft.com/en-us...ndows-10/699e8f07-0e0d-4be3-9da9-f4094ff9746d

 

[kanewolf]

I just remembered, when I had my PC plugged into my routers all alone without my switch, it was just the modem, router and the PC and the speedtest measured over 500Mbps. only when I had the PC plugged directly into the modem did I get speeds of 933Mbps. so the issue is with the router. either there is a setting in there preventing it from reaching the 1Gbps or its just old. but it is a 1Gbps router so it should be fine. so it must be a setting.

Did you factory reset it ?

 

[BFG-9000]

Your R7200 uses the MediaTek MT7621AT SoC which has two 880MHz MIPs CPU cores.

Smallnetbuilder reviewed the D-Link DIR-882 which is similarly equipped, and while that benched 939Mbps WAN-to-LAN using iperf3 of their test rev10 which is pretty much gigabit line speed, closely reading the review shows it got only 46.1% of that (or 433Mbps) when using the smaller packets of HTTP. Their speculation was this is a CPU limitation.

There are plenty of routers nowadays that can rout at full gigabit line speeds, but I suggest you read the reviews carefully. After all someone shopping for a DIR-882 seven years ago could have easily missed that caveat.

 

[Ralston18]

Regarding "all alone without my switch"

Clarify (line diagrams, ----- > Ethernet cable, ~~~~ > wireless connection) :

Modem ---->[WAN Port] Router[LAN port] -----> Switch ----- PC = slow

Modem ---->[WAN Port] Router[LAN port] -----> PC = fast

Three things to do:

Edit and correct the line diagrams as necessary to show the connections being used. Use the applicable device make and model information

Make and model switch?

Include other network devices and connectivity.

 

[velocci]

Modem model? is it a modem or a modem gateway?
if it's a modem, you don't have to configure it at all, it's in bridge mode already.
If it's a modem gateway, then you have to configure it as bridge and provide your own router. It's possible you configured it wrong.

Also try to reset windows network.
https://answers.microsoft.com/en-us...ndows-10/699e8f07-0e0d-4be3-9da9-f4094ff9746d

It’s a modem gateway in bridged mode. Yes it’s very possible my own router is configured wrong.

 

[velocci]

Did you factory reset it ?

Not yet. I’m leaving town today and will do it when I get back.

 

[velocci]

Regarding "all alone without my switch"

Clarify (line diagrams, ----- > Ethernet cable, ~~~~ > wireless connection) :

Modem ---->[WAN Port] Router[LAN port] -----> Switch ----- PC = slow

Modem ---->[WAN Port] Router[LAN port] -----> PC = fast

Three things to do:

Edit and correct the line diagrams as necessary to show the connections being used. Use the applicable device make and model information

Make and model switch?

Include other network devices and connectivity.

Modem-router-pc = slow
Modem-pc = fast

Not sure on the make of switch. But because of the two cenerios I wrote just above, the problem is with the router. Either configured wrong or it’s old.

 

[Ralston18]

What ports are being used for the Modem, router, and PC or Modem - PC connections?

 

[kanewolf]

What ports are being used for the Modem, router, and PC or Modem - PC connections?

Until the factory reset test, there isn't much benefit in digging deeper ...

 

[Ralston18]

No disagreement.

Mostly interested in the modem to router cable going to a router LAN port versus the WAN port.

Or some other connectivity resulting in a loop.

Factory reset is fair game as well.

 

[velocci]

when I try to backup my settings on the router, it gets blocked and says "...this type of file can harm your computer". how do I tell it to save the file anyways?

 

[kanewolf]

when I try to backup my settings on the router, it gets blocked and says "...this type of file can harm your computer". how do I tell it to save the file anyways?

What browser ?

 

[velocci]

What browser ?

Edge. i'll try chrome.

 

[velocci]

What browser ?

I tried chrome but it also blocks the file. I went into Security settings and disabled this feature but it still blocks it.

 

[velocci]

ok I managed to have it download a .cfg file. is that the right type of file?