Question WIFI is not giving me the provided speed

[Natfa]

Hey guys,

I have "MSI MPG Z390 Gaming Edge AC" Motherboard with built-in WIFI, its "dual band " and I'm connected to the 5Ghz network.
Anyway since the day I got this PC the WIFI is so weak even though our network is Fiber with an average of Ping 3 and speed 80-110 Mbps,
when I do speed tests my PC gives me an average speed of 4-5 Mbps and the maximum it ever got was 12 Mbps, my Samsung mobile
though gives me average of 80-90 Mbps from the same spot of my PC and while connected to the same network.

I don't know what the problem might be, all my PC driver are up-to-date as well as the windows.
If anyone can help me solve this issue cause it's a major disability since I download huge size files and it takes forever;
(I tried using a Ethernet cable a couple of time but still barely reaches 40 Mbps and its not convenient my PC is a bit far from the Router)

Thank you ^-^

 

[RayOfDark]

Maybe a USB 5GHz WiFi dongle with a decent antenna might help? I have 200Mbps Broadband and still get the full 200Mbps nearly 10 metres away with this one.

https://www.edimax.com/edimax/merch.../wireless_adapters_ac600_dual-band/ew-7811uac

 

[jsmithepa]

So both PC and phone are on 5 ghz? None of these 2 devices using 2.4?

 

[Natfa]

Maybe a USB 5GHz WiFi dongle with a decent antenna might help? I have 200Mbps Broadband and still get the full 200Mbps nearly 10 metres away with this one.

https://www.edimax.com/edimax/merch.../wireless_adapters_ac600_dual-band/ew-7811uac

so the problem might be with the built in WiFi antenna? If bought an external WiFi adapter it might solve the problem?

 

[Natfa]

So both PC and phone are on 5 ghz? None of these 2 devices using 2.4?

Yes both are connected to the 5Ghz the 2.4Ghz network doesn't give mush speed a maximum of 40 Mbps while the 5Ghz reaches 110 Mbps on my mobile

 

[RayOfDark]

Maybe. I don't know how well your motherboard model's WiFi typically performs, but having the original antenna inside an earthed steel case doesn't seem like a very bright idea.

 

[ElectrO_90]

Please tell us the strength of your Wifi signal - in dB
Phones normally spend a lot more money on their wifi working that computers do.
You can also compare it to the strength of the phone in dB as well

 

[Natfa]

Maybe. I don't know how well your motherboard model's WiFi typically performs, but having the original antenna inside an earthed steel case doesn't seem like a very bright idea.

no the antena is outside of the case you can remove it and put it at any time there are two antennas one wifi and one bluetooth

 

[RayOfDark]

no the antena is outside of the case you can remove it and put it at any time there are two antennas one wifi and one bluetooth

Oops! Sorry. My mistake.

 

[Natfa]

Please tell us the strength of your Wifi signal - in dB
Phones normally spend a lot more money on their wifi working that computers do.
You can also compare it to the strength of the phone in dB as well

My PC WiFi signal strength is -69 dBm
and my mobile's is -77 dBm

 

[Natfa]

Oops! Sorry. My mistake.

it's okay, if I cant find a solution I will definitely get an external USB WiFi adapter as u suggested, thank you 😀

 

[BringerOfTea]

external USB Wifi adapters are usually garbage--- I'm rocking The Asus PCE-AC88 AC3100 PCI-E Adapter... although my motherboard has wifi built into it... I cannot recommend it enough. It cost though, but with the amount you already spent on the motherboard, I would definitely not get an external USB adapter... that's for grandmas who need to check on what Barbara is doing this weekend if she is free for bingo.

 

[jsmithepa]

Everything looks good, I assume u tried different drivers.

PCIe-based WIFI adapter is recommended over USB.