RMA

I’m making this post today to hopefully get some help from a higher up person that works for Razer. I’m frustrated beyond belief & don’t know what to do anymore. 2-3 weeks ago my 2023 Razer Blade 18 received an error message in the notification tray saying “More Power Required - The system is...

Hi. I have a Gigabyte 4090 Gaming OC for less than a year, running with some mild undervolt with MSI AB, that has been stable since day 1. However, 5 days ago, I updated "successfully" the BIOS for the GPU. I updated the BIOS because the previous one had some fan revving issues and the new BIOS...

I purchased an AMD 6600 XT graphics card in August last year. Initially, the setup functioned well, supporting daily gaming activities, including playing games like Escape from Tarkov, Rainbow Six, God of War, without issues. However, in January, while launching Rainbow Six, both of my dual...

Hello everyone, I would like to ask for an advice. I had an ROG Strix RTX 3080 OC Gaming 12GB GPU and it's been running well for around 1.5 years but the middle fan suddenly stopped running. I could make it run if I pushed it a little bit by hand, however it would make a lot of noise. The...

I bought a 4080 from a guy on ebay. It didnt occur to me to ask him to send me his receipt for poss future rma until I sold my 4070 and offered it to the guy i sold it to. It was new and still wrapped but that doesnt mean anything i guess. Anyway I had a 180 deg conn melt on it and now going...

Hello, I got my MSI 4070Ti Ventus 3x in January and everything was perfect. But in June I had my first system lock - PC was idle on desktop (I wasn't around), screen went black without any reason and fans started to spin at max. Restarted my system and everything was fine for month and then it...

Hey there, I bought a ASUS Prime B450M-A II AM4 Micro-ATX Motherboard ASPB450MA2 in January 2023 (it is registered on their site and has a warranty) along with Patriot Viper Elite II DDR4 32GB * 4. [and other parts listed below] I started having issues with a linux install. Getting Kernal...

Not just Nvidias but AIBs, or will they just say "it's your fault, you bent the cable too hard" or "you probably overclocked that's why it melted"?

TLDR; Computer won't boot or enter into BIOS. The motherboard's error CPU LED is red constantly. Physical power button won't turn off the pc when long-pressed and the physical reset button won't reboot the PC. Question: Is there a way to identify if the CPU or MOBO are faulty? I don;t have a...

So, I've had many problems in trying to deal with Gigabyte in the past (like 12 years ago) and stopped buying anything from them for a long time. I usually tried to stick with MSI and/or Asus because they at least have a semi-local office in Markham, Ontario that wasn't too far from me. I bought...

I've sent in my GTX 1660 Ti 4 times now, with the same issue. Over three and a half months of waiting over the course of one year. The symptom is this: ARTIFACT/COLOR ERROR/VERTICAL-HORIZONTAL LINE ON SCREEN Here’s the time frame, every time I sent it in, it took 3-4 weeks to get it back...

Good day everyone I am currently mid RMA process with my Gigabyte RTX 2070 Super Windforce OC 3x 8GB, it is currently on the way back to gigabyte after Scan Computers tested it and confirmed that something is wrong with it. My question is what should I expect to happen, as this card has...

PC Specs: MSI Z170A Krait Gaming 3X Motherboard i7 7700K ASUS ROG Strix RTX 2080 A8G Gaming Corsair Vengeance 16GB (2 x 8GB) DDR4 3200MHz EVGA SuperNOVA 750 G2 Samsung EVO 970 500GB SATA SSD Windows 10 I feel like I've been at war with these technicians for 3 months now. I RMA'd my GPU after I...

Hello, I'm having a problem with my ssd, it is a bx500 240gb from crucial (dram-less), bought it ~ 10 months ago, did a speed test on the week of purchase, everything was fine, but tried to run a benchmark again recently an those are the results I got (using crystal disk mark. Already tested...

First off, I'm in Australia, so all of this was through ASUS' Australian branch. Anyway, I have no idea what to do. I've been beating my head against the wall with this for weeks now. My RTX 2080 Strix card started freezing and crashing during games and graphically intensive applications like...

So i sent my card to RMA at Gigabyte (because fan rattled at startup) but they kinda made it go away and its barely being heard now (may increase over time) , tho i sold the card to an online buyer (face to face) because i just..don't feel like keeping it anymore and getting an RTX soon. The...

I'm in the process of packaging my asus rog strix x570-e gaming motherboard because of bad m.2 ports. Few questions: Should I package anything else besides the motherboard, CPU brackets, I/O shield, and backplate? Should I include the m.2 heatsinks as shown in the picture? Is it recommended to...

Please help! I have been waiting for RMA for my PSU from Corsair for over a month (my model was - CP-9020132-UK-TX650M) And now as the model is out of stock they are offering me a replacement with another model - (CP-9020178-UK-RM650x) Is this particular RM model better/worse than my TX model? I...

I have an ASRock X99E-ITX/ac that no longer posts, even with known-good, supported CPUs, memory and PSUs. When turned on, it gives fanspin for a few seconds before turning off, with no display output or beeps from a debug speaker. I bought the board from a friend in this condition for quite...

My power supply Corsair CX750 (grey) , immediately popped when I pressed the power button. It is now dead and with a paperclip test, the PSU fan doesn’t start. How it happened was I was playing valorant with my friends and I accidentally stepped on my surge protector’s power switch (I’m going...

Hi I purchased a prebuilt rog strix pc that had a 2070 super installed. I wound up building a new computer with the gpu and cpu from the prebuilt. My question is can I rma this GPU as it has recently started messing up after about 3 months in the new system.

I bought a RTX 2060 a few months ago, and it was making a weird noise, i RMA'd it and after two months managed to get the RTX 3060 from Galax. But it makes the exact same noise of the other GPU. I'd like to know if it's a normal noise or if there's any way of fixing it without RMA'ing the card...

I built a pc ~5 months ago. After 3 months I started noticing a strange sound coming from the gpu when the fans were above 50%; it was a RTX 2060 from Asus. I RMA'd the card, and this week my new card arrived. I ended up getting a RTX 3060 from Galax. The problem is that it makes the exact same...

I had a brown out brake my 2080 super a month or so ago. I did an RMA with EVGA and the card they sent was causing the screen to go black and it messes up Games or tabs I am useing at that moment. Well I thought the PSU got hit so I ordered a new Be Quiet 1200W 80+ Platinum PSU. Still had the...

Hi all, I have recently realized my rig is having issues and isn't running like it should. I believe it is an issue either with, or around my GPU, but it could be a PSU issue from what I've read. Lately my monitors will randomly flash black for a couple seconds and then go back to normal...

hey guys. I recently did a case Swap. After the swap. I turned on my pc but nothing. No spinning fans. Nothing. My motherboard lights up and shows signs of life. I've done just about everything possible to get it to work but nothing. I've tried to short it to get it to power on but nothing. My...

So I have an issue with my GPU fans ramping up to 3400RPM when the card hits 73°C. Setting a custom fan curve or having a constant fan speed in Afterburner works fine until card gets to 73°C, then all the setting go out the window and the GPU sounds like it's about to take off to mars.. I went...

Hello guys so my thermaltake smart rgb 500W been making some weird noises and fan goes loud and spin fast when under load ( everything was fine the first 9 months ) so I sent it back to the store he gave it to the after sale service and I'm waiting for the replacement ( or maybe they just fix...

This is an interesting one. Computer could not run all four ram sticks at once since it's build. One day, it worked with no adjustments. Later, a quick power outage killed my computer, which started problems. I went through the RMA process for my mobo, gpu, and now RAM. My computer was working...

so my PSU ( THERMALTAKE SMART RGB 500W ) been making some weird noise and going loud when i play high end games ( which it wasnt in the first months ) and now i have a scratch on it and i want to rma and im having doubts that they wont accept it because of the Scratch is it true ???

Full context (see below for TLDR): I built a custom PC about one and a half years ago, so all the components should still be under warranty (I can provide a full list of components if needed). The PC runs Windows 10 and I use it mostly for gaming and some programming. The CPU is an i7-8700, so...

Hi all, Firstly, I've tried for so long to fix this I'm literally willing to pay whoever can help me fix this. As I'm sure you can appreciate, in the middle of lockdown, to have an issue like this is pretty troubling. I’m in desperate need of some advice. I’ve tried for a week to fix this...

Hey everyone! I need your help/advice if you were in my shoes any time. So here's my story: I bought a brand new Asus RX 570 Expedition graphics card back in november 2018. After 3 months it stopped working so I returned it to the retailer. Fortunetaly I had a one-time guarantee which...

I decided to upgrade from a 750 to an RX 570 since it was within my budget, I uninstalled the old Nvidia drivers in safe mode using DDU, and then installed the new Gpu and it's drivers, when I booted up the Witcher 3 after about 2 minutes the screen started doing this View...

Some one in my vicinity is selling an Sapphire RX 570 4GB OC, bought in March 18. It was replaced (RMA) in Jan this year. It's brand new, mint condition, although in an open pack. Not a speck of dust or touch. They are providing me a bill of the bulk purchase (the lot of items in which the card...

Hi all, I recently returned my liquid damaged laptop to the manufacturer as there was a very small amount of liquid which which was spilt . Initially when I returned the laptop the manufacturer quoted replacement for all components from motherboard, ram, ssd, battery, keyboard, screen etc...

EVGA do not provide good customer support. This is disappointing as I often use their PSUs in builds. In spite of having complained almost a month ago, I am still waiting for a response. Despite claims to protect their products in case of failure they do no such thing. Perhaps members should...

So, I recently got a Ryzen 5 2600, mount on a Asus TUF B450M-Plus Gaming and the cooler fan makes a high frequency electric noise, which annoys me. I have contacted AMD's warranty service (I sent them a video) and they have told me they will send me a new one and, here comes the crux of the...

Hello there fellow denizens, I purchased an XFX RX 5700 XT several months ago. Initially it was very stable but recently it's been having some issues. I'll get full on crashes a few times a day which require a system restart (blacks out my screen and gives "No Signal" to the monitor until...

Hi, My system specs are - MOTHERBOARD (Chipset - Z370) = Asus TUF Z370 PRO gaming CPU(Socket - LGA 1151) = i7 8700 GPU = ZOTAC GAMING GeForce RTX 2080 Ti Twin Fan RAM = Corsair Vengeance 16GB DDR 4 SSD = Samsung 750 evo 120GB HDD = Seagate Barracuda(Green) ST1000DM010-2EP102 1TB PSU =...