Hello.
I have a brand new PC Build that keeps crashing in games. This happens oddly enough only with Origin games (for as far as I know): Apex Legends and Star Wars Battlefront II. When I was playing Overwatch, it didn't crash.
The crashes happen mid-game. So not in the menu or whatever. I have no start up issues and the games run really good until the crash. The crashes are random.
The error message I get when playing Apex Legends is: 0x887A0006 - DXGI_ERROR_DEVICE_HUNG the application's device failed due to badly formed commands sent by the application. this is an design-time issue that should be investigated and fixed.
For Star Wars Battlefront II however, I don't get an error message and the game just randomly closes.
I've installed and used MSI Afterburner to monitor my PC. Here is a link to a nice round of Apex, without the game crashing. As far as I can tell, there is nothing weird to see and the temperatures etc. look good. If there is anything weird, please tell me:
View: https://www.youtube.com/watch?v=Y6RyNWhYJVg
In the benchmark test from 3DMark, I get really good results too.
3DMark Benchmark scores:
-Score in Fire Strike Extreme: 21.691
-Score in Time Spy: 17.086
-PCI Express feature test: 26.26 GB/s Bandwith
My Pc:
GPU: Gigabyte AORUS GeForce RTX 3080 Xtreme 10G (rev. 2.0, LHR)
CPU: AMD Ryzen 7 5800X 8-Core Processor 3.80 GHz
RAM: G-Skill F4-3600C16-16VGKC
MOBO: Gigabyte x570 AORUS Elite
PSU: Corsair RM850x (2021)
SSD: Samsung 970 Evo Plus 1TB
CPU Cooler: NZXT Kraken X63
Fan hub: Corsair iCUE Commander PRO
Custom power cables for GPU: Corsair Premium cable, 6+2 pin, PCIe, single cable, type 4 (generation 4 series), for power supplies, with sheathing, white
OS: Windows 10 Pro.
What I have tried:
The obvious:
-Everything is up to date.
-Temperatures are fine.
Windows:
-Windows Reinstall
-Changed PC Power Plan to High Performance.
GPU:
-GPU Driver Reinstall
-GPU Driver Reinstall after removing with DDU
-GPU Registry Keys change
-GPU Set to performance mode
RAM:
-Windows Memory Diagnostic
-XMP Profile set to default
-XMP Profile to set higher performance
SSD:
-Checked SSD health with CrystalDiskInfo
Origin:
-Origin Reinstall
-Game Reinstall
-Game Repair
Programs runnin in the background:
As far as I know, none of these cause issues. I have already encountered the problem without these running in the background:
-NZXT CAM
-MSI Afterburner
-Geforce Experience
-Discord
-Corsair iCue
-Razer Synapse
Restoro:
I've also read something about Restoro, but I don't know if I actually can trust this program. Here is what it says:
-9 crashed programs
-107 Broken Registry
I am starting to run out of idea's what the problem might be. Surely you expect a PC like this to have no problems at all.. But for some reason the games keep crashing. I could really use some help from people that know how to fix this.
Thank you in advance!
I have a brand new PC Build that keeps crashing in games. This happens oddly enough only with Origin games (for as far as I know): Apex Legends and Star Wars Battlefront II. When I was playing Overwatch, it didn't crash.
The crashes happen mid-game. So not in the menu or whatever. I have no start up issues and the games run really good until the crash. The crashes are random.
The error message I get when playing Apex Legends is: 0x887A0006 - DXGI_ERROR_DEVICE_HUNG the application's device failed due to badly formed commands sent by the application. this is an design-time issue that should be investigated and fixed.
For Star Wars Battlefront II however, I don't get an error message and the game just randomly closes.
I've installed and used MSI Afterburner to monitor my PC. Here is a link to a nice round of Apex, without the game crashing. As far as I can tell, there is nothing weird to see and the temperatures etc. look good. If there is anything weird, please tell me:
View: https://www.youtube.com/watch?v=Y6RyNWhYJVg
In the benchmark test from 3DMark, I get really good results too.
3DMark Benchmark scores:
-Score in Fire Strike Extreme: 21.691
-Score in Time Spy: 17.086
-PCI Express feature test: 26.26 GB/s Bandwith
My Pc:
GPU: Gigabyte AORUS GeForce RTX 3080 Xtreme 10G (rev. 2.0, LHR)
CPU: AMD Ryzen 7 5800X 8-Core Processor 3.80 GHz
RAM: G-Skill F4-3600C16-16VGKC
MOBO: Gigabyte x570 AORUS Elite
PSU: Corsair RM850x (2021)
SSD: Samsung 970 Evo Plus 1TB
CPU Cooler: NZXT Kraken X63
Fan hub: Corsair iCUE Commander PRO
Custom power cables for GPU: Corsair Premium cable, 6+2 pin, PCIe, single cable, type 4 (generation 4 series), for power supplies, with sheathing, white
OS: Windows 10 Pro.
What I have tried:
The obvious:
-Everything is up to date.
-Temperatures are fine.
Windows:
-Windows Reinstall
-Changed PC Power Plan to High Performance.
GPU:
-GPU Driver Reinstall
-GPU Driver Reinstall after removing with DDU
-GPU Registry Keys change
-GPU Set to performance mode
RAM:
-Windows Memory Diagnostic
-XMP Profile set to default
-XMP Profile to set higher performance
SSD:
-Checked SSD health with CrystalDiskInfo
Origin:
-Origin Reinstall
-Game Reinstall
-Game Repair
Programs runnin in the background:
As far as I know, none of these cause issues. I have already encountered the problem without these running in the background:
-NZXT CAM
-MSI Afterburner
-Geforce Experience
-Discord
-Corsair iCue
-Razer Synapse
Restoro:
I've also read something about Restoro, but I don't know if I actually can trust this program. Here is what it says:
-9 crashed programs
-107 Broken Registry
I am starting to run out of idea's what the problem might be. Surely you expect a PC like this to have no problems at all.. But for some reason the games keep crashing. I could really use some help from people that know how to fix this.
Thank you in advance!
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