Question High FPS but BAD performance in PC

[furius980]

For 2 weeks now I have had this problem that appeared after the PC froze (it has happened to me many times) that forced me to force it to shut down. When monitoring the performance values with MSI Afterburner it gives me normal readings (80-90 in demanding games) but it feels almost half of that, like 50-60, plus the textures take ages to load.
I tried using Vsync but in addition to the very high latency, it doesn't completely solve the problem because it still seems slow.
Could some configuration have been changed in the BIOS or in Windows that I am unaware of? Or did some component die with the freezing?

Psdt: I already reinstalled the OS and also in my BIOS it is impossible to make voltage modifications because it is not unlocked for overclocking. And also, the white light on the GPU (where the power cable is connected) has not turned on for months, but the PC was working normally until that incident.

Setup:
- Intel Xeon E5 2620 V3
- RTX 2060 6GB
- 16 GB RAM
- HDD 1TB WD Blue
-Rog Strix 650W PSU

If you need me to tell you something so you can help me, tell me, I didn't want to write much but I've already done all kinds of tests.
I am impatiently waiting for your answers since I have tried practically EVERYTHING (software) to solve it and I am already somewhat frustrated haha. Thanks

 

[Lutfij]

Welcome to the forums, newcomer!

You left out the make and model of your motherboard. Please include that and the BIOS version for said motherboard. A link to the memory you're using is also a good idea.

 

[helpstar]

check temperatures of CPU and GPU
check frequencies as well using hwinfo

check event viewer of windows for errors while it freezes

check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us...em-files/bc609315-da1f-4775-812c-695b60477a93


clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows


check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)

check the hard drive for errors with the WDs tool and if available, update the firmware

use ddu uninstaller and reinstall the latest graphics driver

eventually replace the cmos battery

 

[furius980]

Welcome to the forums, newcomer!

You left out the make and model of your motherboard. Please include that and the BIOS version for said motherboard. A link to the memory you're using is also a good idea.

Hello, thanks for the welcome!

The board I use is a Qiyida x99-H9 with Intel Q85 chipset, there is a page (in Spanish) that covers all the Chinese boards made for Xeon, I leave it here: https://placaschinas.com/

The Bios is a 2021 American Megatrends 5.11.

I assume that by memory you mean RAM, so I'm sending you information about it: https://www.corsair.com/es/es/p/mem...KaBd-SeEofhqW1W3pIlwq9YQisgEF1jw4ugdTfHPGsXCE

I was testing with CPUid and the only "strange" thing I found was that the CPU has peaks and dips in voltage and that causes it to also have peaks and dips in all its parameters (Frequency, usage, etc.) and I noticed that the lag occurs when At the same time, the processor has a very high difference in highs and lows (type goes up to 90% and goes down to 20% in a matter of milliseconds) but I am not sure if this was the case before because I did not do performance tests.

Another thing, don't forget that the white light on the GPU does not turn on (which indicates if it is connected to the source).

Thanks, I await your response

 

[furius980]

check temperatures of CPU and GPU
check frequencies as well using hwinfo

check event viewer of windows for errors while it freezes

check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us...em-files/bc609315-da1f-4775-812c-695b60477a93


clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows


check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)

check the hard drive for errors with the WDs tool and if available, update the firmware

use ddu uninstaller and reinstall the latest graphics driver

eventually replace the cmos battery

- The temperatures of my PC are not exact because the sensors on my board are not precise (at least the CPU, the VRM and the board itself), but when this whole problem started I changed the thermal paste and it did not solve nothing.

- I forgot to ask, I did tests with HWinfo and it set a limit on the performance of the CPU due to electrical design, but I'm not sure if it was always like this since these Chinese boards are cheap, but you risk having incorrect data on the parameters of the motherboard. plate. In addition to that I also saw that the CPU has peaks and valleys in voltage, frequency and usage (it goes up to 90% and goes down to 30% in milliseconds and so on).

- The freezes according to the event viewer occur due to lack of power supply, it seems that with a slight movement of the desk the power supply cable has a microcut due to not being well connected but it does not happen very often, when it happens I adjust the cable and it seems be resolved.

- Use that command and everything is in order.

- I already did a clean boot and the problems persisted.

- I didn't know that page, I will download it and give you an answer, but according to the Windows native memory test there were no errors in the RAM.

- I will do the same thing that you tell me with official WD software and I will answer you later, what I did do was a test with crystaldisk (info and mark) and in 2 tests that I did there were differences in the reading/writing of the disk, in the first one was quite slow for my HDD (80-75 read/write) and a few days later in the second it was a little more normal (135-140 read/write of the 150MB/s that this HDD can reach).

- I had forgotten that Nvidia software, I will run it and I will respond later.

- The plate I use does not have or need a battery, I always used it like this but yesterday I put it on and there was no difference.

Thanks for your support! I await your answers

Edit: The event viewer says exactly this: Event 41, Kernel Power - The system was rebooted without a clean shutdown first. This error can occur if the system stopped responding, crashed, or lost power unexpectedly.
Edit #2: My board does not have an HDMI input to output video from the CPU. If I use DDU and all drivers are removed, will I still see my screen if I connect HDMI to the GPU?