Question Ram Error.

[MaxTheOriginal]

Hy guys! (sorry my bad english)
I bought a new PC and the memory doesn't work. Games and applications are crashing and some times get blue screen (MEMORY_MANAGEMENT).
I downloaded the Adia64 and it 'said' the memory is the bad component, but the MemTest didn't found nothing error. In BIOS I use the deafult settings.
My RAM: CORSAIR Vengeance LPX 8GB (1 x 8GB) DDR4 DRAM 2400MHz C16 (PC4-19200) Memory Kit - Black (CMK8GX4M1A2400C16)

Dump Files: https://drive.google.com/open?id=1gBnjIeKbCDnzopC17tkK5KgOgTvxQX6S
https://drive.google.com/open?id=1-ku1ttnalKIdnO1ivc9vMuV0xaLKGvZe

BIOS Settings: https://drive.google.com/open?id=16PtG2wz3c9cXzl4l9JcjHJRk0qxQY3aP

My Config:
-Processor: Intel® i3 8100 (Coffee Lake)
-Motherboard: MSI H310M PRO-VDH
-Videocard: nVidia GTX GeForce 1050 TI
-Power Supply: nJoy Titan 500 (500W)

 

[Satan-IR]

Did you let memtest run at least 4 passes? If no error in memtest the RAM is probably OK. Crashes and BSODs can happen because of bad power delivery too.

Is this here your PSU? Doesn't seem like a very good one. I can't find any valid review on it. That CPU+GPU do not require more than 500W if the PSU can really deliver that. The Datasheet here says two 12V rails 15 and 16 amps each. That's a total of 372W on 12V rails. Where's the remaining 128W?

Datasheet also says: Max Output Capacity 550 W (max 60 sec). That's another indication the PSU is not a real/good 500W unit.

Also instead of the text, can you upload the actual minidump .dmp files from BSODs to Google Drive and post links here? We can take a look at them.

 

[MaxTheOriginal]

Hello @Satan-IR !
Is this good? https://drive.google.com/open?id=1V8-hutBnBtK8CSmrl20BhvP37Pv2R2RK
I go home and I try a new Memtest.
Sorry but I don't understand to the PSUs.
Yeah, it's my psu.

 

[Satan-IR]

Yes that dump file is good.

It's a bugcheck 1A which is memory management. So far it can mean software or hardware. However, the first parameter in the bugcheck analysis is 000000000005003. That sub-type of the 1A bugcheck (5003) actually means it can be because of faulty hardware, which is your RAM here.

The process named is FortniteClient (guessing the BSOD happened when playing this) but I did not notice anything wrong with drivers and didn't dig deeper because it's a 5003. If only crashes were during the game that would probably mean there's something wrong with that game installation or its code/files. But you say crashes and BSODs happen in other applications too which makes a hardware issue more likely.

I'd suggest you run bootable Memtest86+ (the one with red NEW! in front of it; instructions here) and let it run at least 8 passes, do it two times if default is 4 passes.

I also ask @PC Tailor, @gardenman and @Colif to check this out and kindly comment on this when they can.

 

[gardenman]

Hi, here's a driver list for Colif: https://pste.eu/p/2xXR.html

Microsoft info on the bugcheck you had: MEMORY_MANAGEMENT (1A)

Possible Motherboard page: https://www.msi.com/Motherboard/support/H310M-PRO-VDH
There is a BIOS update available for your system (version 1.7). You are using version 1.5. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[gn842a]

It would be worth your while to learn how to snap in your own components, in the end builiding your own computer is equal to or less than the aggro of buying a pre-build, but at least you learn how to strategize. In my experience pre-builds tend to really cheap out on the PSU because all they need is something that gets them through the warranty period. Whereas I think there are a lot of people here who try to build around a very high quality PSU. Because it is a great deal of aggro to figure out why things don't work, and often times, it is because of the PSU's erratic behavior blowing out components. I would be very surprised if it was your RAM that was defective. The things I think of as tending to "dead on arrival" are power supplies, storage drives (any type), and motherboards.

Good luck,
Greg N

 

[MaxTheOriginal]

I updated the BIOS and I runned the Memtest ( 8 Pass) but 0 error. I don't know what is the problem.

 

[Satan-IR]

Can you test with another PSU and see if crashes and BSODs happen again? If memtest shows no errors the crashes might be caused by the PSU.

Your components are not that power-hungry and demanding but I'm not sure on the quality and consistency of the power delivered by that PSU.