Thank you in advance for any advice... I have been trying to diagnose this issue for close to 2 years. This is a tough one...
The ONLY issue I have with my computer is it will hard crash not long after I start it up. Once it crashes, it won't crash again as long as I keep the computer running. If I turn it off for the night and start it back up the next day it will crash once again. If I play any game after startup it seems to crash sooner. If I left my computer on 24/7 I wouldn't have an issue, but I would like to avoid that.
I completely reinstalled windows thinking that would help, oddly enough it changed the crash from a hard freeze lock-up where I would have to manually restart to now hard freezing and restarting on it's own. I tried with Windows Support but had to give up - after hours of troubleshooting and talking to multiple people, none of them could figure it out.
I have stress tested my CPU, GPU, RAM, etc and found no issues/errors. I always update my drivers and OS.
Custom Built PC
CPU: Intel Core i7-6800K CPU @ 3.40GHz
GPU: NVIDIA GeForce GTX 1070
RAM: 16GB
MOBO: X99A RAIDER (MS-7885)
BIOS: Up to date (issue persisted before and after update)
Windows is installed on 250gb SSD, also using 1TB HDD
Here is the minidump analyzed:
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 4734
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 31876
Key : Analysis.Init.CPU.mSec
Value: 515
Key : Analysis.Init.Elapsed.mSec
Value: 8056
Key : Analysis.Memory.CommitPeak.Mb
Value: 78
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
BUGCHECK_CODE: 133
BUGCHECK_P1: 1
BUGCHECK_P2: 1e00
BUGCHECK_P3: fffff803236fb320
BUGCHECK_P4: 0
DPC_TIMEOUT_TYPE: DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED
TRAP_FRAME: fffff803270b8770 -- (.trap 0xfffff803270b8770)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffa1843f4e36d0 rbx=0000000000000000 rcx=fffff803270b89e0
rdx=0000000000000018 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8033d959f3a rsp=fffff803270b8900 rbp=fffff803270b8a10
r8=0000000000000014 r9=0000000000000000 r10=0000000000000000
r11=fffff8033e23a7f8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
nvlddmkm+0xc9f3a:
fffff803
fffff803
fffff803
SYMBOL_NAME: nvlddmkm+c9f3a
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: c9f3a
FAILURE_BUCKET_ID: 0x133_ISR_nvlddmkm!unknown_function
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {f97493a5-ea2b-23ca-a808-8602773c2a86}
Followup: MachineOwner
---------
If I forgot anything please feel free to ask anything... Thanks again.
The ONLY issue I have with my computer is it will hard crash not long after I start it up. Once it crashes, it won't crash again as long as I keep the computer running. If I turn it off for the night and start it back up the next day it will crash once again. If I play any game after startup it seems to crash sooner. If I left my computer on 24/7 I wouldn't have an issue, but I would like to avoid that.
I completely reinstalled windows thinking that would help, oddly enough it changed the crash from a hard freeze lock-up where I would have to manually restart to now hard freezing and restarting on it's own. I tried with Windows Support but had to give up - after hours of troubleshooting and talking to multiple people, none of them could figure it out.
I have stress tested my CPU, GPU, RAM, etc and found no issues/errors. I always update my drivers and OS.
Custom Built PC
CPU: Intel Core i7-6800K CPU @ 3.40GHz
GPU: NVIDIA GeForce GTX 1070
RAM: 16GB
MOBO: X99A RAIDER (MS-7885)
BIOS: Up to date (issue persisted before and after update)
Windows is installed on 250gb SSD, also using 1TB HDD
Here is the minidump analyzed:
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 4734
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 31876
Key : Analysis.Init.CPU.mSec
Value: 515
Key : Analysis.Init.Elapsed.mSec
Value: 8056
Key : Analysis.Memory.CommitPeak.Mb
Value: 78
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
BUGCHECK_CODE: 133
BUGCHECK_P1: 1
BUGCHECK_P2: 1e00
BUGCHECK_P3: fffff803236fb320
BUGCHECK_P4: 0
DPC_TIMEOUT_TYPE: DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED
TRAP_FRAME: fffff803270b8770 -- (.trap 0xfffff803270b8770)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffa1843f4e36d0 rbx=0000000000000000 rcx=fffff803270b89e0
rdx=0000000000000018 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8033d959f3a rsp=fffff803270b8900 rbp=fffff803270b8a10
r8=0000000000000014 r9=0000000000000000 r10=0000000000000000
r11=fffff8033e23a7f8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
nvlddmkm+0xc9f3a:
fffff803
3d959f3a 4883ec20 sub rsp,20h
Resetting default scope
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: Discord.exe
DPC_STACK_BASE: FFFFF803270B8FB0
STACK_TEXT:
fffff803
270bfc88 fffff80322e3ac52 : 00000000
00000133 0000000000000001 00000000
00001e00 fffff803236fb320 : nt!KeBugCheckEx
fffff803
270bfc90 fffff80322c7541d : 00028c22
0649b66e fffff8031e95e180 00000000
00000246 0000000001ebe5bf : nt!KeAccumulateTicks+0x1c8a52
fffff803
270bfcf0 fffff80322c759c1 : 00000000
01ebe5be 0000000001253197 fffff803
1e95e180 0000000000000001 : nt!KiUpdateRunTime+0x5d
fffff803
270bfd40 fffff80322c6f833 : fffff803
1e95e180 0000000000000000 fffff803
23631b48 0000000000000000 : nt!KiUpdateTime+0x4a1
fffff803
270bfe80 fffff80322c781f2 : fffff803
270b8770 fffff803270b87f0 fffff803
270b8700 0000000000000002 : nt!KeClockInterruptNotify+0x2e3
fffff803
270bff30 fffff80322d27f55 : 00000494
cfb586f5 fffff803236f3ba0 fffff803
236f3c50 ffffa052e307d9ee : nt!HalpTimerClockInterrupt+0xe2
fffff803
270bff60 fffff80322df76fa : fffff803
270b87f0 fffff803236f3ba0 fffff803
270b89e0 0000000000000000 : nt!KiCallInterruptServiceRoutine+0xa5
fffff803
270bffb0 fffff80322df7c67 : fffff803
22c36d20 0000000000000000 00000000
00000018 0000000000000014 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
fffff803
270b8770 fffff8033d959f3a : ffffa184
41470000 fffff8033d94b362 ffffa184
41470000 ffffa184414b63f0 : nt!KiInterruptDispatchNoLockNoEtw+0x37
fffff803
270b8900 ffffa18441470000 : fffff803
3d94b362 ffffa18441470000 ffffa184
414b63f0 0000000000000000 : nvlddmkm+0xc9f3a
fffff803
270b8908 fffff8033d94b362 : ffffa184
41470000 ffffa184414b63f0 00000000
00000000 0000000000000000 : 0xffffa184
41470000fffff803
270b8910 ffffa184
41470000 : ffffa184414b63f0 00000000
00000000 0000000000000000 00000000
00000004 : nvlddmkm+0xbb362fffff803
270b8918 ffffa184
414b63f0 : 0000000000000000 00000000
00000000 0000000000000004 00000000
00000000 : 0xffffa18441470000
fffff803
270b8920 0000000000000000 : 00000000
00000000 0000000000000004 00000000
00000000 000000ff00000300 : 0xffffa184
414b63f0SYMBOL_NAME: nvlddmkm+c9f3a
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: c9f3a
FAILURE_BUCKET_ID: 0x133_ISR_nvlddmkm!unknown_function
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {f97493a5-ea2b-23ca-a808-8602773c2a86}
Followup: MachineOwner
---------
If I forgot anything please feel free to ask anything... Thanks again.